2020—09 Cumulative Update for Windows 10 Version 1909 X64 failing?

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  1. Posts : 353
    Windows 10 Professional
       #1

    2020—09 Cumulative Update for Windows 10 Version 1909 X64 failing?


    Ordinary Windows 10 Pro PC. Nothing special, wierd, or anything abnormal. All other updates have worked as far as I know. Winver says Version 1909 (OS Build 18363.1016)

    I'm not sure where to go with this, so before I do something STUPID, I figured I'd ask. I don't see any other of this specific topic, but if I'm missing it, point me there.......

    This morning, the desktop, which never shuts down, wouldn't wake up. Had to crash it. When it came up, it said it was doing an update (thanks tons MS). Churned, counted, then said something to the effect that it couldn't install the update and was going to remove it. After a LOT of messing around, counting, sitting there, it finally rebooted, tried AGAIN, said it couldn't install the update and EVENTUALLY the system came up. I don't want to let MS continue trying this 'cause I figure at SOME point it'll figure out how to brick the system and I'll spend a week reinstalling Windows.

    MS has at least THREE updates it wants to do. Every time I let it do the update(s), the system goes into some kind of loop of “updating”, shutting down, “updating”, telling me it CAN’T perform the update, “removing he update”, rebooting, repeating, and EVENTUALLY getting (I THINK) the system back to where it was.

    I currently have updates PAUSED which means I can't actually SEE what the updates are, but the LOG says:

    2020—09 Cumulative Update for .NET framework 3.5 and 4.8 for Windows 10 Version 1909 for X64 (KB4576484) (3)
    Last failed install attempt on 9/11/2020 – 0x800f0922

    2020—09 Cumulative Update for Windows 10 Version 1909 for X64 (KB4574727) (3)
    Last failed install attempt on 9/11/2020 – 0x800f0922

    Feature update to Windows 10, version 2004. It SAYS this update will begin after OTHER updates in your queue have completed. And wants me to “download and install”. There's nothing in the log for this one - I don't think it ever gets that far.

    I found some "fixes" for the 922 error, but they're all over the map. One was to "check the boxes" in Windows Features for .NET.
    I checked Windows Features and the two entries I have for .NET are
    .NET Framework 3.5 (includes .NET 2.0 and 3.0)
    .NET Framework 4.8 Advanced Services
    BOTH OF THESE have a BLACK square in the middle of the box - Not a checkmark, but not EMPTY.

    Another was that some "System Reserved Partition space" was too small - needed to be 500MB? Except they DON'T tell me WHICH one is the "System Reserved Partition"... I've got
    Unallocated 1004KB, used 0, unusued 1004.00 KB GPT
    NTFS 477MB, used 410.7, unused 66.26 MB, GPT (Unused Partition)
    NTFS 511MB, used 242.6, unused 268.4MB, GPT (Data Partition)
    FAT32 329MB, used 28.4MB, unused 300.59MB, GPT (EFI System Partition)

    NONE of these, as far as I know, HAVE EVER CHANGED... I don't mess with them.
    I don't even know WHY there's an unallocated chunk in there, but I've never messed with it.
    Which one of these is the "system reserved partition" that HASa to be 500MB? Is it the one that's ALREADY 511MB?

    Another things said to run the windows troubleshooter and tell it to troubleshoot Windows Update. Did that. Open troubleshooting, select "Fix problems with Windows Update", hit NEXT and it says "A PROBLEM is preventing the troubleshooter from starting. The Error is 0x80070057.

    So, the UPDATE fails with an error, and the TROUBLESHOOTER failed with an error so it can't even troubleshoot the error the update is having?

    I don't have a VPN (for some reason it seems to think having a vpn can make updates fail) - don't care, don't have one.

    I also found something using DISM, but I'm reluctant to go off and run random DISM stuff I find on the Internet , 'cause who knows what it'll actually do...
    Press Windows + X and select command prompt admin.
    Type: exe /online /cleanup-image /scanhealth and press "Enter".
    Type: dism.exe /online /cleanup-image /restorehealth and hit "Enter".
    Restart PC again and retry to update to Windows 10 new build once again.


    HOW do I make this thing either stop TRYING to install these or get them to WORK?
      My Computers


  2. Posts : 43,010
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #2

    Hi, first you can, if it's problematic, disable Windows Update. See relevant tutorial.
    Or use Sledgehammer.
    But best not have this configured for the in-place upgrade repair install.

    The easiest thing to try is this:
    a. Check your disk - HD Tune 2.55 free (e.g. from Softpedia.com) Health and Error scan tabs.
    b. if ok run
    chkdsk c: /scan
    from an admin command or Powershell prompt
    c. if ok, run
    SFC /SCANNOW

    Check you have at least 30Gb free on C: and disable any 3rd party security software.

    If ok, perform an in-place upgrade repair install of 1909.
    a. Download a matching 1909 iso as per tutorial to download a Win 10 iso (Heidoc iso downloader- Google).
    b. Rt click, Mount the iso
    c. Open new drive letter
    d. Run setup.exe.

    Choose not to accept updates as part of this.

    Then see if W Update works.

    Note: no feature update should now be automatically downloaded and installed- this should only happen if you choose it to, except at end of service life.

    Another was that some "System Reserved Partition space" was too small - needed to be 500MB?
    - that would only be applicable in the case of an upgrade failure.
      My Computers


  3. Posts : 353
    Windows 10 Professional
    Thread Starter
       #3

    Thanks for the reply. The O/S is on a partition on a 1TB SSD. The HD Tune 2.55 software appears to be from 2014, and the software fails on "B3". It says it's an "Unknown attribute".
    CrystalDiskInfo, on the other hand, says B3 is "Used Reserved Block Count" and says the values are fine. As is the health of the whole drive.

    The error checking in HD Tune is going to churn for a while. I don't expect it to find anything...

    chkdsk has no problems. Everything normal.
    SFC /scannow found no problems.

    Is this some NEW version of 1909, 'cause otherwise, why do a repair install of 1909? It installed fine and has been running for months. Am I just putting the same version that's been working for months on again?

    In the bottom section of your reply:
    "Choose not to accept updates as part of this.
    Then see if W Update works.
    Note: no feature update should now be automatically downloaded and installed- this should only happen if you choose it to, except at end of service life."

    Are you telling me I need to do a repair INSTALL of 1909 to turn OFF automatic feature updates? Are "automatic updates" currently turned on? By default? And is there no way to turn them off short of re-installing 1909? I can do it, but in my experience, ANY TIME you screw with the MS software, THREE things can happen and TWO of them are BAD.
      My Computers


  4. Posts : 41,477
    windows 10 professional version 1607 build 14393.969 64 bit
       #4

    For all steps / tests please post images into the thread:

    Take Screenshot in Windows 10
    https://support.microsoft.com/en-gb/...re-screenshots
    How to Upload and Post Screenshots and Files at Ten Forums


    For any problems posting images please use share links: one drive, drop box, or google drive


    Run:

    setupdiag:
    https://docs.microsoft.com/en-us/win...rade/setupdiag

    tuneup.bat
    Batch files for use in BSOD debugging

    diskparinfo.bat
    Batch files for use in BSOD debugging

    V2 > upload results directly into this thread
    BSOD - Posting Instructions
      My Computer


  5. Posts : 43,010
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #5

    Are you telling me I need to do a repair INSTALL of 1909 to turn OFF automatic feature updates? Are "automatic updates" currently turned on? By default? And is there no way to turn them off short of re-installing 1909? I can do it, but in my experience,
    No, you misunderstand.

    To simplify and shorten the upgrade repair process and only that you choose the option presented to you on your screen during that procedure and only that procedure to not accept updates.
    You will see that option isf you look at the relevant tutorial.

    That is a recommendation- you don't have to accept it. But you may also find you are upgraded to 2004.

    This has nothing whatsoever to do with the normal use of Windows updates.

    Something in your system is corrupt, and simpler procedures have failed you. This is a relatively routine procedure, and if it works, job done.

    Once complete, you can use Windows Update normally, unless you feel a Windows update led to this problem in which case you may wish to exercise caution.

    Or you can follow zbook's ideas- be warned, some of his threads go on for 100+ posts.Hopefully your case isn't so difficult.
      My Computers


  6. Posts : 850
    Win 10
       #6

    Hello GracieAllen
    The error code 0x800f0922 means CBS_E_INSTALLERS_FAILED.
    Would you possibly share log files to see why the cumulative update is failing?
    Open the Windows Explorer and the go to C:\Windows\logs.
    Then copy the CBS folder to your desktop, zip it and upload it on OneDrive, Google Drive or another file hoster and share the link here.

    Friendly greetings
      My Computer


  7. Posts : 149
    Windows 11 Pro
       #7

    GracieAllen said:
    Ordinary Windows 10 Pro PC. Nothing special, wierd, or anything abnormal. All other updates have worked as far as I know. Winver says Version 1909 (OS Build 18363.1016)

    I'm not sure where to go with this, so before I do something STUPID, I figured I'd ask. I don't see any other of this specific topic, but if I'm missing it, point me there.......

    This morning, the desktop, which never shuts down, wouldn't wake up. Had to crash it. When it came up, it said it was doing an update (thanks tons MS). Churned, counted, then said something to the effect that it couldn't install the update and was going to remove it. After a LOT of messing around, counting, sitting there, it finally rebooted, tried AGAIN, said it couldn't install the update and EVENTUALLY the system came up. I don't want to let MS continue trying this 'cause I figure at SOME point it'll figure out how to brick the system and I'll spend a week reinstalling Windows.

    MS has at least THREE updates it wants to do. Every time I let it do the update(s), the system goes into some kind of loop of “updating”, shutting down, “updating”, telling me it CAN’T perform the update, “removing he update”, rebooting, repeating, and EVENTUALLY getting (I THINK) the system back to where it was.

    I currently have updates PAUSED which means I can't actually SEE what the updates are, but the LOG says:

    2020—09 Cumulative Update for .NET framework 3.5 and 4.8 for Windows 10 Version 1909 for X64 (KB4576484) (3)
    Last failed install attempt on 9/11/2020 – 0x800f0922

    2020—09 Cumulative Update for Windows 10 Version 1909 for X64 (KB4574727) (3)
    Last failed install attempt on 9/11/2020 – 0x800f0922

    Feature update to Windows 10, version 2004. It SAYS this update will begin after OTHER updates in your queue have completed. And wants me to “download and install”. There's nothing in the log for this one - I don't think it ever gets that far.

    I found some "fixes" for the 922 error, but they're all over the map. One was to "check the boxes" in Windows Features for .NET.
    I checked Windows Features and the two entries I have for .NET are
    .NET Framework 3.5 (includes .NET 2.0 and 3.0)
    .NET Framework 4.8 Advanced Services
    BOTH OF THESE have a BLACK square in the middle of the box - Not a checkmark, but not EMPTY.

    Another was that some "System Reserved Partition space" was too small - needed to be 500MB? Except they DON'T tell me WHICH one is the "System Reserved Partition"... I've got
    Unallocated 1004KB, used 0, unusued 1004.00 KB GPT
    NTFS 477MB, used 410.7, unused 66.26 MB, GPT (Unused Partition)
    NTFS 511MB, used 242.6, unused 268.4MB, GPT (Data Partition)
    FAT32 329MB, used 28.4MB, unused 300.59MB, GPT (EFI System Partition)

    NONE of these, as far as I know, HAVE EVER CHANGED... I don't mess with them.
    I don't even know WHY there's an unallocated chunk in there, but I've never messed with it.
    Which one of these is the "system reserved partition" that HASa to be 500MB? Is it the one that's ALREADY 511MB?

    Another things said to run the windows troubleshooter and tell it to troubleshoot Windows Update. Did that. Open troubleshooting, select "Fix problems with Windows Update", hit NEXT and it says "A PROBLEM is preventing the troubleshooter from starting. The Error is 0x80070057.

    So, the UPDATE fails with an error, and the TROUBLESHOOTER failed with an error so it can't even troubleshoot the error the update is having?

    I don't have a VPN (for some reason it seems to think having a vpn can make updates fail) - don't care, don't have one.

    I also found something using DISM, but I'm reluctant to go off and run random DISM stuff I find on the Internet , 'cause who knows what it'll actually do...
    Press Windows + X and select command prompt admin.
    Type: exe /online /cleanup-image /scanhealth and press "Enter".
    Type: dism.exe /online /cleanup-image /restorehealth and hit "Enter".
    Restart PC again and retry to update to Windows 10 new build once again.


    HOW do I make this thing either stop TRYING to install these or get them to WORK?
    See my reply/solution here: Windows Update Failure
      My Computers


  8. Posts : 43,010
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #8

    You seem again to berecommending an in-place upgrade repair install.. note this is 1909 - never got to 2004 unlike your example.
      My Computers


  9. Posts : 353
    Windows 10 Professional
    Thread Starter
       #9

    Thanks for the replies... Trying to keep things straight and not get caught in the jargon...

    BTW: I don't understand the previous reply... "You seem again to berecommending an in-place upgrade repair install.. note this is 1909 - never got to 2004 unlike your example."
    Should I know what this is about?

    I finally (I think) figured out heidoc.net, and downloaded a 1909 version. I hope there's only ONE option for 1909 (home/pro) and not multiple ones. I ALSO downloaded the 2004 version it says is the May, 2020 update. It says they're good for 24 hours.

    So, I've got the iso files sitting in a folder on the system... Having not ever done an "in-place upgrade repair install" of Windows 10, I tried googling it and just got a bunch of gibberish about how it wouldn't fix something involving a user profile and so on. But nothing telling me HOW to do this "upgade" to something I thought I already had...

    Can somebody provide simple idiot-proof directions for taking this iso file and doing whatever it is I need to do to do this "in-place upgrade repair"? And should I do it with the 1909 iso or the 2004 iso.
      My Computers


  10. Posts : 5,330
    Windows 11 Pro 64-bit
       #10
      My Computer


 

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