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Windows 10 Update Error Code: 0x80073712
Issue – Following Shawn Brink’s tutorial (which was great), I have been unable to fix the windows update problem I have encountered. The step 6 process dism /online /cleanup-image /restorehealth /Source:wim:F:\sources\install.wim:2 gets to 80.6% completed and then errors out with the 0x800f081f error. I am hoping another set of eyes on the below can show me the errors of my ways and solve this update issue….
Background - Windows update 2018-04 (KB4093112) failed to install and was stuck as a pending update. Windows troubleshooting would not solve the problem. In reviewing the install history, I also found that the 2018-03 update (KB4089848) failed and apparently never successfully installed. I attempted to download both updates and install them without any success.
Using the wushowhide.diagcab tool, I was able to hide the pending 2018-04 update and clear it from the pending updates list. After this when I check for updates it states my device is up to date. However, every time I run the troubleshooter for windows update it indicates there are pending updates that need to be installed and to apply this fix. After applying this fix, it wants to Repair Windows Update Database Corruption. After applying both fixes it indicates all were fixed. But I still cannot install the updates manually or by using windows update after unhiding them.
Below are the subsequent steps and results that I have taken to try to solve this problem (following Shawn Brink’s process)….with no success.
PS C:\WINDOWS\system32> sfc /scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection did not find any integrity violations.
PS C:\WINDOWS\system32>
Step 3: PS C:\WINDOWS\system32> Repair-WindowsImage -online -Checkhealth
Path :
Online : False
ImageHealthState : Repairable
RestartNeeded : False
Step 4: PS C:\WINDOWS\system32> Repair-WindowsImage -online -scanhealth
Path :
Online : False
ImageHealthState : Repairable
RestartNeeded : False
Step 5: PS C:\WINDOWS\system32> Repair-WindowsImage -online -RestoreHealth
Repair-WindowsImage : The restore operation failed. Either the repair source was not found or the component store
cannot be repaired.
At line:1 char:1
+ Repair-WindowsImage -online -RestoreHealth
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : NotSpecified: (:) [Repair-WindowsImage], COMException
+ FullyQualifiedErrorId : Microsoft.Dism.Commands.RepairWindowsImageCommand
Step 5 (via Command Window versus Power Shell):
C:\WINDOWS\system32>dism /online /cleanup-Image /Restorehealth
Deployment Image Servicing and Management tool
Version: 10.0.16299.15
Image Version: 10.0.16299.248
[===========================80.6%============== ]
Error: 0x800f081f
The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see Configure a Windows Repair Source | Microsoft Docs.
The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log
Step 6a: PS C:\WINDOWS\system32> dism /get-Wiminfo /wimfile:f:\sources\install.wim /index:2
Deployment Image Servicing and Management tool
Version: 10.0.16299.15
Details for image : f:\sources\install.wim
Index : 2
Name : Windows 10 Home
Description : Windows 10 Home
Size : 14,586,404,734 bytes
WIM Bootable : No
Architecture : x64
Hal : <undefined>
Version : 10.0.14393
ServicePack Build : 0
ServicePack Level : 0
Edition : Core
Installation : Client
ProductType : WinNT
ProductSuite : Terminal Server
System Root : WINDOWS
Directories : 18915
Files : 102743
Created : 7/16/2016 - 11:11:29 AM
Modified : 7/16/2016 - 11:11:58 AM
Languages :
en-US (Default)
The operation completed successfully.
Step 6: C:\WINDOWS\system32>dism /online /cleanup-image /restorehealth /Source:wim:F:\sources\install.wim:2
Deployment Image Servicing and Management tool
Version: 10.0.16299.15
Image Version: 10.0.16299.248
[===========================80.6%============== ]
Error: 0x800f081f
The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see Configure a Windows Repair Source | Microsoft Docs.
The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.logdism /online /cleanup-image /restorehealth /Source:wim:F:\sources\install.wim:2