Microsoft to recall some Surface Pro power cables Surface

  1. Brink's Avatar
    Posts : 33,729
    64-bit Windows 10 Pro build 18282
       19 Jan 2016 #1

    Microsoft to recall some Surface Pro power cables

    Microsoft is readying to replace power cords for its older-model Surface Pro tablets due to overheating concerns.

    As a result of damage caused by AC power cords being wound too tightly, twisted or pinched over an extended period of time, a very small proportion of Surface Pro customers have reported issues with their AC power cord. We will be releasing details of how customers can obtain a free replacement cable shortly," a Microsoft spokesperson confirmed to me today via e-mail.
    A report by Channelnomics Europe on January 19 said Microsoft would announce a voluntary recall of its AC power supplies for Surface Pro, Surface Pro 2 and Surface Pro 3 models sold before July 2015. That report said Microsoft would disclose this information on Friday, January 22...

    Read more: Microsoft to recall some Surface Pro power cables | ZDNet

    UPDATE: How to get a replacement AC power cord for your Surface Pro
    Last edited by Brink; 21 Jan 2016 at 11:18.
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  2.    20 Jan 2016 #1

    I noticed this problem with one of the Surface power cords we had. The store swapped it for us which was good.
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  3. Fafhrd's Avatar
    Posts : 1,928
    Windows 10 x86 14383 Insider Pro and Core 10240
       20 Jan 2016 #2

    HP recalled power leads with "clover-leaf" plugs for the adaptor to my Compaq laptop and many other models last year, but the trouble was, I had several matching leads which fitted their criterion for eligibility for exchange, which had likely been from Acer or other manufacturers. When I was sent a replacement, I checked it over and it also seemed to have the same manufacturers marks stamped on it that identified the original leads as potentially dangerous. Anyway, they all got mixed up and I don't know which is which any more.

    Life's too short...
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  4.   My ComputersSystem Spec


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