New
#1
'Sync your settings'
I am unable to sync my desktop and laptop. My desktop reads, "Some features are only available if you are using a Microsoft account or work account" and 'Sync settings' is off and greyed out. My laptop has 'sync settings' on. Both devices are set up the same way and I have the same Microsoft account for each. Both were synced once upon a time because I had the same background on both. I am unsure whether the change might have occurred when I updated both devices to Windows 10 last year. I appreciate there might be many reasons for the latest situation that will make the cause difficult to identify, but one suggestion or another might just help.