Windows 10: 'Sync your settings'

  1.    26 Jul 2017 #1

    'Sync your settings'


    I am unable to sync my desktop and laptop. My desktop reads, "Some features are only available if you are using a Microsoft account or work account" and 'Sync settings' is off and greyed out. My laptop has 'sync settings' on. Both devices are set up the same way and I have the same Microsoft account for each. Both were synced once upon a time because I had the same background on both. I am unsure whether the change might have occurred when I updated both devices to Windows 10 last year. I appreciate there might be many reasons for the latest situation that will make the cause difficult to identify, but one suggestion or another might just help.
      My ComputerSystem Spec


  2. Posts : 28,595
    64-bit Windows 10 Pro build 17650
       26 Jul 2017 #2

    Hello Bob,

    Since it has the "Some features are only available if you are using a Microsoft account or work account" message, double check to verify if you currently have a Microsoft account or a local account.

    How to Tell if Local Account or Microsoft Account in Windows 10 Windows 10 User Accounts Tutorials
      My ComputersSystem Spec

  3.    26 Jul 2017 #3

    Brink
    I have a Microsoft account; I signed into it just now. My laptop is recognised but not my desktop. I do not know the significance. I clicked, "Canít see some of your devices? Check for others" in https://account.microsoft.com/devices. "We didnít find any other devices. Add more devices" followed. Next,
    "Windows 10 PCs
    Add your PC to use Find My Device and get support for it
    To add a Windows 10 PC:
    1. Go to Settings > Accounts > Your account
    2. Select Sign in with a Microsoft account instead
    If your PC still isn't showing up, try adding the Microsoft account again."
    "Your info" shows, not "Your account" and "Sign in with a local account instead".
    I am at a loss.
      My ComputerSystem Spec

  4.    26 Jul 2017 #4

    Did you verify your account? Check the accounts settings and if you see a verify link, you need to follow that.
      My ComputersSystem Spec

  5.    26 Jul 2017 #5

    swarfega
    I see nothing relating to 'verify' in Settings/Accounts. I returned to the Microsoft "Sign in" page which takes me to https://account.microsoft.com/?lang=...ignedout-index where I am greeted with "Hello!" and my personal details appear.
      My ComputerSystem Spec


  6. Posts : 28,595
    64-bit Windows 10 Pro build 17650
       26 Jul 2017 #6

    Bob,

    It sounds like you Sync Settings may have been disabled. Check using the tutorial below to enable them again if currently disabled.

    Enable or Disable Sync Your Settings in Windows 10 Windows 10 User Accounts Tutorials
      My ComputersSystem Spec

  7.    26 Jul 2017 #7

    Brink
    I thank you for your reply and attempts to help. I fear I am stumped: My laptop is Windows 10 Pro but my desktop not. I have resisted carrying out any work to the registry ever as it takes me beyond my comfort zone. I do find the issue confusing, however, as I commented in my opening post: the background on my laptop would change automatically when I changed it on the desktop, once upon a time.
      My ComputerSystem Spec

  •    26 Jul 2017 #8

    I would wait until tomorrow, maybe it's their end.

    If you don't see the verify then you should be verified.
      My ComputersSystem Spec


  • Posts : 28,595
    64-bit Windows 10 Pro build 17650
       26 Jul 2017 #9

    Bob Hawkins said: View Post
    Brink
    I thank you for your reply and attempts to help. I fear I am stumped: My laptop is Windows 10 Pro but my desktop not. I have resisted carrying out any work to the registry ever as it takes me beyond my comfort zone. I do find the issue confusing, however, as I commented in my opening post: the background on my laptop would change automatically when I changed it on the desktop, once upon a time.
    That's ok Bob.

    If you like, you can download and merge the .reg file from step 2 in OPTION TWO of the tutorial. It's the default setting to enable sync settings.

    Afterwards, you will hopefully be able to turn on or off Sync setting for what you want.
      My ComputersSystem Spec


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