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#1
Lost Windows Password
My brother-in-law has forgotten his password for his Windows PC. (HP laptop). There isn't any hope he will remember it.
The "Reset Password" option asks for a thumb drive, but it expects one with some sort of saved password on it. So that's no go.
According to the HP website, this model (15-db0091nr) came with Windows 10 Home 64. Because I can't log in I can not use the instructions for verifying the Windows version.
It is many years since I was into this stuff. I'd be perfectly happy to just reinstall and start over with an empty system, but I doubt he has anything that came with it, such as the Windows install disk (if it even came with such).
Is there any hope for recovering this machine without the password?
Thanks!