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#1
Computer will not get past the lock screen properly
I have a friends machine a HP Pavillion desktop tower which will turn on and the go to the lock screen but will not run Windows once I put in the PIN number.
There is a small box that is linked to a driver support software the does show up but I cannot get any net connection so that I can find out what it is.
How do I get the machine to at least boot to Windows if I cannot get past this piece of rubbish that I think that she has tried to download a driver update service.
Is there something I can try before I have to enter the PIN code to at least get Windows to run. I have no disks or other hardware that I can at least try to use to get Windows back.
By the by I can get into the BIOS and have set the order to Windows Boot Manager instead of the setting that was there for an EUFI power up.