How to Fix Unable to Add and Use PIN Sign-in Option in Windows 10  

    How to Fix Unable to Add and Use PIN Sign-in Option in Windows 10

    How to Fix Unable to Add and Use PIN Sign-in Option in Windows 10

    Published by Category: User Accounts
    23 Apr 2021
    Designer Media Ltd

    How to Fix Unable to Add and Use PIN Sign-in Option in Windows 10

    A PIN is a set of numbers, or a combination of letters and numbers, that you choose yourself. Using a PIN is a quick, secure way to sign in to your Windows 10 device. Your PIN is securely stored on your device.

    When trying to change or add a PIN logon in Windows 10, you may encounter issues such as:

    • Error Message Something went wrong (code: 0x8009002d). Restart your device to see if that fixes the problem. when trying to Sign-In using Pin.
    • Error Message Something went wrong. Try again later when trying to Add / modify PIN.
    • Unable to configure Windows Hello because of PIN related issues.
    • Clicking on the Add PIN option does nothing.
    • PIN incorrect error even as you verify that the correct PIN was entered.
    • Add PIN option does not show under Sign-In options.

    When this happens, it's usually caused by the C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC folder getting corrupted. Emptying the NGC folder and resetting the ACLs (Access Control Lists) on the NGC folder should fix these issues.

    This tutorial will show you how to fix unable to add or use the PIN sign-in option for users in Windows 10.

    You must be signed in as an administrator to use the method in this tutorial.

    The method in this tutorial will remove the PIN from all user accounts on the computer.

    It is recommended to turn off Require Windows Hello sign-in for Microsoft accounts first to be able to sign in with your password afterwards.

    Here's How:

    1 Click/tap on the download button below to download the file below.



    (Contents of .bat file for reference)
    @echo off
    powershell -windowstyle hidden -command "Start-Process cmd -ArgumentList '/s,/c,takeown /f C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC /r /d y & icacls C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC /grant administrators:F /t & RD /S /Q C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Ngc & MD C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Ngc & icacls C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Ngc /T /Q /C /RESET' -Verb runAs"

    2 Save the .bat file to your desktop.

    3 Unblock the .bat file, and run the .bat file.

    4 When prompted by UAC, click/tap on Yes to approve running the .bat file elevated (aka: Run as administrator).

    5 You will now notice a command prompt quickly opening and closing to run the commands in the .bat file.

    6 Users will now be able to add a PIN to their account if wanted, and sign in to Windows 10 using the PIN.

    That's it,

  1. Posts : 281
    Microsoft Windows 11 Home (x64) Build Version 22000.65

    Awesome help fixed my problem
    Thanks Brink
    Last edited by Noah W; 20 Sep 2020 at 14:01. Reason: Hit wrong button
      My Computer

  2. Posts : 69,373
    64-bit Windows 11 Pro for Workstations
    Thread Starter

    Noah W said:

    Awesome help fixed my problem
    Thanks Brink
      My Computers

  3. Posts : 1
    Windows 8.1

    I was very happy seeing this post but I depressed. It dosn't wotk with my Win 8.
      My Computer


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