UAC Problems.

Alan,

So what is the current situation?

Denis

Lan,

1 My para 4.2.2 - "By "Enter" below, I mean type what I have shown in italics then press the Enter/Return button."

2 Since net user NewAdminPrimary gets the response The user name could not be found then the user account has not been created. So, to check just where you are please enter net user [without anything else after it] to get a list of all the user accounts that exist and tell me what is there.
- Ignore the entries Administrator, DefaultAccount, Guest, [if present] defaultuser0, WDAGUtilityAccount - they are all system accounts.
- It is the other entries that will be of interest. You ought to find the ones you have just created - NewAdminPrimary & possibly NewAdminReserve. You will also find an entry for the user account you already had. This might be listed with the name you recognise or it might not [we can discuss that later because it is not an immediate concern & there are several possible variations depending on if & how you created the account / converted it into an MSAccount].

3 About copying from a computer that is not connected to the internet, copy text from the Command prompt window into a Notepad file then copy that file to a USB stick and from there to the computer that you have connected to the internet. Sometimes it can be easier to set a mobile phone / digital camera to a low resolution mode and just take a photo then upload it here.

4 As long as you are using that Administrator account, you will soon complete the whole thing. Whatever is holding you up at the moment can be resolved. [That's why I wanted to confirm things using that whoami command earlier on]

Denis

Alan,

My para 4.2.2 - "By "Enter" below, I mean type what I have shown in italics then press the Enter/Return button."
If the Admin prompt has a greyed out or missing Yes button ...

You are not entering the commands as I have given them [the lack of spaces is messing things up].
net user /add NewAdminPrimary 12345
net localgroup Administrators NewAdminPrimary /add
You left out the space before /add in both cases.

[[Just as you can use a USB stick to copy things from the computer you are fixing to the internet-connected one, so you can use a USB stick to copy from the internet-connected one to the computer you are fixing. I don't think that added complication is needed in this particular case but thought I should point that out to you.]]

[[I cannot see the whole list of user accounts in your photo, only the first line. You would need to scroll down to see all the results of the net user command.]]

So, repeat the commands
net user /add NewAdminPrimary 12345
net localgroup Administrators NewAdminPrimary /add
net user
then either take another photo[s] so I can see what has been done or just describe the responses instead.

You are almost there - the typos in the commands are all that is holding you back.

Denis

Alan,

It looks good. Just to check, enter this
net user NewAdminPrimary
to see the new account's properties and check that its Local group memberships line has the entry Administrators in it [this is also in the plural; and it does not matter that it also has the entry Users].

Denis