How to Send Feedback to Microsoft with Feedback Hub app in Windows 10
The Feedback Hub app lets you tell Microsoft about any problems you run into while using Windows 10. You can also send suggestions to help us improve your Windows experience.
Sending a suggestion or reporting a problem can be as easy as finding feedback similar to yours and upvoting it or adding your experience. However, if you can’t find feedback like yours, then go ahead and create a new piece of feedback for Microsoft. You can even attach some screenshots or recreate a problem to help Microsoft see what you’re experiencing.
If you want to be even more involved, then join the Windows Insider program (not required) and keep up with the latest alerts and announcements, rate the builds, participate in feedback Quests, and earn badges.
The Feedback Hub is an app available on Windows devices. You can search for it, press the Win + F to open it, or find it in your Start menu to get started. Sign in with the Microsoft account that that you used to register for the Windows Insider Program to get access to all its features.
If you are not signed in to the Feedback Hub app with your Microsoft account, you will only be able to add new feedback; you won’t be able to search existing feedback or see the status of feedback you might have submitted previously.
You do not have to join the Windows Insider Program to send feedback to Microsoft via the Feedback Hub app.
See also:
This tutorial will show you how to use the Feedback Hub app to send feedback to Microsoft about Windows 10 suggestions or problems.
EXAMPLE: Send feedback to Microsoft with the Feedback Hub app
Here's How:
1 Open the Feedback Hub app (Win+F).
2 Do step 3 (not signed in) or step 4 (signed in) below for how you want to send feedback based on if you are signed in to the Feedback Hub with your Microsoft account or not.
3 To Send Feedback while Not Signed In to Feedback Hub
A) Click/tap on Feedback in the left pane, and go to
step 5 below to send new feedback. (see screenshot below)
4 To Send Feedback while Signed In to Feedback Hub
A) If you haven't already, sign-in to the Feedback Hub with your Microsoft account.
B) Click/tap on
Feedback in the left pane. (see screenshot below)
C) In the search box at the top, type your problem or suggestion, and click/ta[ on the search icon at the far right of the search box. (see screenshots below)
D) In the search results, look for feedback similar to yours. The more specific your search query, the better chance you’ll have of displaying feedback like yours.
- If you would like to write a comment to a Problem or Suggestion, click/tap on the Add comment link for it.
- If you find a similar Suggestion to yours, click/tap on the Upvote link for it.
- If you find a similar Problem to yours, click/tap on the Add similar feedback link for it, and go to step 6 to add your own experience.
- If you do not find any feedback or a good match to yours then click/tap on the Add new feedback, and go to step 5.
5 Follow the steps below for the Enter your feedback section: (see screenshot below)
A) In the
Summarize your feedback box, provide a concise but clear title for your problem or suggestion.
B) In the
Explain in more detail (optional) box, you can give more specific information, like how you encountered the problem.
C) Click/tap on
Next.
6 Follow the steps below for the Choose a category section: (see screenshot below)
A) Select (dot) whether this is a
Problem or a
Suggestion.
B) Based on the information you provided in
Summarize your feedback, the Feedback Hub app will attempt to automatically fill in the category (ex: "Desktop Environment") and subcategory (ex: "Settings") for you, but if you feel they should be changed to something that more accurately describes the area for your feedback, you may change the autoselected values.
C) Click/tap on
Next.
7 Follow the steps below for the Find similar feedback section: (see screenshot below)
A) If similar feedback to yours is displayed where we can add your experience, select that, or select
New feedback if nothing matches, then select
Next.
8 Follow the steps below for the Add more details section: (see screenshot below)
A) If this is a
Suggestion, move along to the next step 8B. If this is a
Problem, check
Prioritize this as high severity if you feel the issue merits more urgent attention, then select the item that best describes the problem you are facing. Depending on what category and subcategory you selected earlier, there may be further questions.
B) Under
Attachments (optional), perform the action(s) below you want:
- (Optional) Send a screenshot to help show the problem.
- Go to where the problem happened, press the Win + Print screen keys to take a picture of your screen.
- Click/tap on Attach a screenshot.
- Click/tap on Choose a screenshot, navigate to and select the screenshot, and click/tap on Open.
- (Optional) Send attached file(s).
- Click/tap on Attach a file.
- Navigate to and select the file to attach, and click/tap on Open.
- (Optional) Step through the problem while capturing the steps so we can see what happened.
- Click/tap on Recreate the problem (recommended).
- Select what types of data to include and whether to include screenshots, and then select Start recording.
- Perform the steps that led to the problem.
- When you’ve completed the steps, select Stop recording.
C) (Optional) Select
Save a local copy of diagnostics and attachments created when giving feedback if you would like such a copy for your own reference.
D) Based on your telemetry settings, you may see a checkbox that says
I agree to send attached files and diagnostics to Microsoft along with my feedback. If so, be sure to check that.
E) When finished, click/tap on the
Submit button.
9 If you like, you can share your feedback with others to hopefully upvote.
10 When finished, you can close the Feedback Hub app if you like.
That's it,
Shawn