How to Send Feedback to Microsoft with Feedback Hub app in Windows 10  

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    How to Send Feedback to Microsoft with Feedback Hub app in Windows 10

    How to Send Feedback to Microsoft with Feedback Hub app in Windows 10

    Published by Category: General Tips
    21 Oct 2020
    Designer Media Ltd


    How to Send Feedback to Microsoft with Feedback Hub app in Windows 10


    The Feedback Hub app lets you tell Microsoft about any problems you run into while using Windows 10. You can also send suggestions to help us improve your Windows experience.

    Sending a suggestion or reporting a problem can be as easy as finding feedback similar to yours and upvoting it or adding your experience. However, if you canít find feedback like yours, then go ahead and create a new piece of feedback for Microsoft. You can even attach some screenshots or recreate a problem to help Microsoft see what youíre experiencing.

    If you want to be even more involved, then join the Windows Insider program and keep up with the latest alerts and announcements, rate the builds, participate in feedback Quests, and earn badges.

    The Feedback Hub is an app available on Windows devices. You can search for it, press the Win + F to open it, or find it in your Start menu to get started. Sign in with the account that that you used to register for the Windows Insider Program to get access to all its features.

    If you are not signed in to the Feedback Hub app with your Microsoft account, you will only be able to add new feedback; you wonít be able to search existing feedback or see the status of feedback you might have submitted previously.

    You do not have to join the Windows Insider Program to send feedback to Microsoft via the Feedback Hub app.

    See also:

    This tutorial will show you how to use the Feedback Hub app to send feedback to Microsoft about Windows 10 suggestions or problems.

    EXAMPLE: Send feedback to Microsoft with the Feedback Hub app







    Here's How:

    1 Open the Feedback Hub app (Win+F).

    2 Do step 3 (not signed in) or step 4 (signed in) below for how you want to send feedback based on if you are signed in to the Feedback Hub with your Microsoft account or not.


    3 To Send Feedback while Not Signed In to Feedback Hub

    A) Click/tap on Feedback in the left pane, and go to step 5 below to send new feedback. (see screenshot below)

    How to Send Feedback to Microsoft with Feedback Hub app in Windows 10-feedback_hub-1.png


    4 To Send Feedback while Signed In to Feedback Hub

    A) If you haven't already, sign-in to the Feedback Hub with your Microsoft account.

    B) Click/tap on Feedback in the left pane. (see screenshot below)

    How to Send Feedback to Microsoft with Feedback Hub app in Windows 10-feedback_hub-2.png

    C) In the search box at the top, type your problem or suggestion, and click/ta[ on the search icon at the far right of the search box. (see screenshots below)

    D) In the search results, look for feedback similar to yours. The more specific your search query, the better chance youíll have of displaying feedback like yours.

    • If you would like to write a comment to a Problem or Suggestion, click/tap on the Add comment link for it.
    • If you find a similar Suggestion to yours, click/tap on the Upvote link for it.
    • If you find a similar Problem to yours, click/tap on the Add similar feedback link for it, and go to step 6 to add your own experience.
    • If you do not find any feedback or a good match to yours then click/tap on the Add new feedback, and go to step 5.

    How to Send Feedback to Microsoft with Feedback Hub app in Windows 10-feedback_hub_signed-.png How to Send Feedback to Microsoft with Feedback Hub app in Windows 10-feedback_hub_add_comment.png

    5 Follow the steps below for the Enter your feedback section: (see screenshot below)

    A) In the Summarize your feedback box, provide a concise but clear title for your problem or suggestion.

    B) In the Explain in more detail (optional) box, you can give more specific information, like how you encountered the problem.

    C) Click/tap on Next.

    How to Send Feedback to Microsoft with Feedback Hub app in Windows 10-feedback_hub-3.png

    6 Follow the steps below for the Choose a category section: (see screenshot below)

    A) Select (dot) whether this is a Problem or a Suggestion.

    B) Based on the information you provided in Summarize your feedback, the Feedback Hub app will attempt to automatically fill in the category (ex: "Desktop Environment") and subcategory (ex: "Settings") for you, but if you feel they should be changed to something that more accurately describes the area for your feedback, you may change the autoselected values.

    C) Click/tap on Next.

    How to Send Feedback to Microsoft with Feedback Hub app in Windows 10-feedback_hub-4.png

    7 Follow the steps below for the Find similar feedback section: (see screenshot below)

    A) If similar feedback to yours is displayed where we can add your experience, select that, or select New feedback if nothing matches, then select Next.

    How to Send Feedback to Microsoft with Feedback Hub app in Windows 10-feedback_hub-5.png

    8 Follow the steps below for the Add more details section: (see screenshot below)

    A) If this is a Suggestion, move along to the next step 8B. If this is a Problem, check Prioritize this as high severity if you feel the issue merits more urgent attention, then select the item that best describes the problem you are facing. Depending on what category and subcategory you selected earlier, there may be further questions.

    B) Under Attachments (optional), perform the action(s) below you want:

    • (Optional) Send a screenshot to help show the problem.
      • Go to where the problem happened, press the Win + Print screen keys to take a picture of your screen.
      • Click/tap on Attach a screenshot.
      • Click/tap on Choose a screenshot, navigate to and select the screenshot, and click/tap on Open.


    • (Optional) Send attached file(s).
      • Click/tap on Attach a file.
      • Navigate to and select the file to attach, and click/tap on Open.


    • (Optional) Step through the problem while capturing the steps so we can see what happened.
      • Click/tap on Recreate the problem (recommended).
      • Select what types of data to include and whether to include screenshots, and then select Start recording.
      • Perform the steps that led to the problem.
      • When youíve completed the steps, select Stop recording.

    C) (Optional) Select Save a local copy of diagnostics and attachments created when giving feedback if you would like such a copy for your own reference.

    D) Based on your telemetry settings, you may see a checkbox that says I agree to send attached files and diagnostics to Microsoft along with my feedback. If so, be sure to check that.

    E) When finished, click/tap on the Submit button.

    How to Send Feedback to Microsoft with Feedback Hub app in Windows 10-feedback_hub-6.png How to Send Feedback to Microsoft with Feedback Hub app in Windows 10-feedback_hub-7.png

    9 If you like, you can share your feedback with others to hopefully upvote.

    10 When finished, you can close the Feedback Hub app if you like.


    That's it,
    Shawn




  1. Posts : 1,520
    Windows 10 Pro (32-bit) 16299.15
       #1

    Hi Shawn,

    Now that Windows 10 has been released publicly, but still including the Feedback app, I wonder if it would be worth tweaking the title to help folks new to the Forum who've just started using Windows 10 (and didn't use the Feedback app as Insiders) find it more easily, if they want to send a Bug Report to Microsoft.

    Something like 'Feedback and Bug Reports- Send to Microsoft in Window 10', perhaps?

    Also, the WinKey - ? Keyboard shortcut is useful, because it opens the Feedback app straightaway with a screenshot, so I'd suggest adding that to Option Four?
      My Computer

  2. Brink's Avatar
    Posts : 56,293
    64-bit Windows 10 Pro for Workstations build 21359
    Thread Starter
       #2

    Hey David, :)

    Good point. I can't change the title without breaking links, but I did change the description to help. I added the keyboard shortcut to OPTION FOUR as well.
      My Computers

  3. Brink's Avatar
    Posts : 56,293
    64-bit Windows 10 Pro for Workstations build 21359
    Thread Starter
       #3

    Starting with Windows 10 Insider Preview Build 14342, when you create new feedback, the Feedback Hub will suggest categories and subcategories based on the title and description you entered. If you see a suggestion that looks right, just click it to fill in the menus and get your feedback to the right engineers quickly.
      My Computers

  4. Brink's Avatar
    Posts : 56,293
    64-bit Windows 10 Pro for Workstations build 21359
    Thread Starter
       #4

    Starting with Windows 10 Insider Preview Build 14352, you’ll now see short status tags on feedback to let you know what we’re doing with it. The tags are a short-form way to give status on feedback we’re actively working on or have made changes for. The tags will often be published along with a “Microsoft response” comment that gives more context on what the team is doing. This change also replaces the “Received” tag that you’ve been seeing on all feedback with something much more useful and informative!
      My Computers

  5. Sumit Dhiman's Avatar
    Posts : 359
    Windows 10
       #5

    Hi Shawn,
    Great article as always. A small request, can you add a section on how to share the Feedback link with others?

    People often ask about this when I link your article and I have to write a long post explaining to them how to do the same.
      My Computer

  6. Brink's Avatar
    Posts : 56,293
    64-bit Windows 10 Pro for Workstations build 21359
    Thread Starter
       #6

    Sumit Dhiman said:
    Hi Shawn,
    Great article as always. A small request, can you add a section on how to share the Feedback link with others?

    People often ask about this when I link your article and I have to write a long post explaining to them how to do the same.

    Hello Sumit,

    Good idea. Done.

    Share Feedback from Feedback Hub in Windows 10 | Tutorials
      My Computers

  7. NMI's Avatar
    NMI
    Posts : 694
    Windows 10 Pro, Version 20H2
       #7

    I don't think it's now possible to upvote a problem, only a suggestion (perhaps since the last revamp of Feedback Hub in August 2019?)
      My Computer

  8. Brink's Avatar
    Posts : 56,293
    64-bit Windows 10 Pro for Workstations build 21359
    Thread Starter
       #8

    NMI said:
    I don't think it's now possible to upvote a problem, only a suggestion (perhaps since the last revamp of Feedback Hub in August 2019?)
    Hello mate,

    I'm still seeing an Upvote link like below.

    How to Send Feedback to Microsoft with Feedback Hub app in Windows 10-upvote.jpg
      My Computers

  9. NMI's Avatar
    NMI
    Posts : 694
    Windows 10 Pro, Version 20H2
       #9

    Brink said:
    I'm still seeing an Upvote link like below.
    For suggestions only, not problems.
      My Computer


 
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