New
#320
@abax2000
Some other members have encountered the same problem: Update installation error
@abax2000
Some other members have encountered the same problem: Update installation error
From what understand in that thread, something is wrong with this update, and Microsoft will issue a hotfix. Do I get correctly?
Are there any news on the hotfix?
Hi everyone,
new member here. I'm having a problem with my new laptop. Got the laptop in December and it did all the updates fine. Its been about 2 weeks now that windows update doesn't work. Gives me error 0x80070002 when trying to update.
I've searched on the net , but nothing has resolved my problem yet. I downloaded the batch file here to try to reset windows update, but it did not resolve my problem.
Troubleshooting windows update says it did not find any problems.
I tried dism /online /cleanup-image /restorehealth in cmd , but gives me error 0x800f081f
" the source files could not be found"
Any suggestions would be appreciated.
Thanks
Hello @Martini07,
Welcome to TenForums.
Were you connected to theInternet
when you ranDISM
?
If you want toDownload
and use anISO
for the Repair [ I wrote this to hopefully make it easy ], then . . .
DISM /Online /Cleanup-Image /RestoreHealth attempts to Repair anyCorrupted
,Damaged
, orMissing
files.
However, this willNOT
work if . . .
- You are
NOT
connected to theInternet
.- The
Windows Update Service
isNOT
working correctly.
A simple solution to this is toDownload
an ISO [ maybe on another computer if necessary ] and use that to perform the Repair using the/Source
[ theinstall.wim
file ] Parameter, and the/LimitAcess
Parameter [ tells DISMNOT
to use the Windows Update Service for Repair ].
NOTE: Theinstall.wim
can contain more than one Edition.
IMPORTANT: The ISOMUST
be theSAME
Version, Edition, & Language as the installed OS.
ISO download information is available if required.
IMPORTANT: In theCODE
below, you will need toCHANGE
the following . . .
#
to theMounted Drive Letter
.*
to theIndex Number
of the installed OS.
[1] Elevated Command Prompt - Press theWin + X
keys together >Command Prompt (Admin)
.
[2] Mount - Double-click the ISO toMount
it.
[3] Find Index Number - Type the following into theElevated Command Prompt
>Enter
.
Code:Dism /Get-WimInfo /WimFile:#:\Sources\install.wim
[4] Repair - Type the following into theElevated Command Prompt
>Enter
.
Code:Dism /Online /Cleanup-Image /RestoreHealth /Source:Wim:#:\Sources\install.wim:* /LimitAccess
[5] Unmount - Type the following into theElevated Command Prompt
>Enter
.
Code:PowerShell Dismount-DiskImage -DevicePath \\.\#:
[6] Restart the computer.
I hope this helps.
Hello @Martini07,
It is best toDownload
and use anISO
because it will be upto date.
As the computer is only a couple of weeks old, you shouldn't be having problems . . .
> Did anything specific happen around that time?
> Have you made ANY hardware changes/upgrades?
> Have you installed ANY new software?
> Did you install ANY WU's or Driver Updates?
> Have you got a Restore Point that you can use that is prior to this happening?
> Did you install or uninstall anything around that time?
> Are you Overclocking?
I hope this helps.
Hello @Martini07,
Probably.
ISO Resources - Including MS Servers:
> Download UUP Dump files from Windows Update servers
> Download Windows 10 Disc Image [ ISO File ]
> Media Creation Tool & ISO Downloader - Rufus
> Microsoft Windows and Office ISO Download Tool 8.44 - MajorGeeks
> TechBench by WZT - Includes OLDER Windows 10 ISO's -RECOMMENDED
> Universal Windows Downloader [ Portable ] - MajorGeeks
> Windows 10 ISO & Office ISO Download Tool - Heidoc
> Windows ISO - Windows 10 Download Database
I hope this helps.