Can't Uninstall Logitech Software

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  1. Posts : 23
    Windows 10 Pro
       #1

    Can't Uninstall Logitech Software


    Hi everyone. Haven't been on in quite a while. Need some help. I have been trying to uninstall Logitech Setpoint and get this weird pop up See attached screen shot. Tried to install a newer version to see if it would remove it for me but no go. I'm on 10 Pro.
    Can't Uninstall Logitech Software-screenshot-166-.png
      My Computer


  2. Posts : 23,462
    Win 10 Home ♦♦♦19045.4412 (x64) [22H2]
       #2

    @love2photou

    REVO Uninstaller (free), can uninstall, anything... as far as I know.
    Off the top of my head, I can't think of anything, that it couldn't uninstall.

    When you DO uninstall something with REVO, make sure to run the "Scan for leftovers" afterwords, and delete all that stuff too.

    Download Revo Uninstaller Free - Remove unwanted programs easily
      My Computer


  3. Posts : 23
    Windows 10 Pro
    Thread Starter
       #3

    Installed REVO and get the same pop up when it tries to uninstall Setpoint.
      My Computer


  4. Posts : 5,024
    Windows 10/11 Pro x64, Various Linux Builds, Networking, Storage, Cybersecurity Specialty.
       #4

    Hi.

    You have to know how to use Revo.

    Logitech's installer packages are sometimes rather buggy.

    Filesystem first...

    Unhide (show) all Folders in File Explorer.

    What you need to do is go into Program Files and Program Files (x86) and delete any and all Logitech entries that deal with Setpoint.

    Also check under ProgramData and C:\Users\USERNAME\AppData - check the Folders called: Local, LocalLow and Roaming.

    Delete Setpoint entries as above, then reboot.

    I would rather not make you go into the Registry if you don't have to.

    Post back and advise.

      My Computer

  5.   My Computer


  6. Posts : 23
    Windows 10 Pro
    Thread Starter
       #6

    Compumind said:
    Hi.

    You have to know how to use Revo.

    Logitech's installer packages are sometimes rather buggy.

    Filesystem first...

    Unhide (show) all Folders in File Explorer.

    What you need to do is go into Program Files and Program Files (x86) and delete any and all Logitech entries that deal with Setpoint.

    Also check under ProgramData and C:\Users\USERNAME\AppData - check the Folders called: Local, LocalLow and Roaming.

    Delete Setpoint entries as above, then reboot.

    I would rather not make you go into the Registry if you don't have to.

    Post back and advise.

    Followed your instructions no problem. After reboot still can't install new logitech software. Not seeing it in the task manager. Forgot those were shortcuts which just removed
    Attached Thumbnails Attached Thumbnails Can't Uninstall Logitech Software-screenshot-168-.png  
      My Computer


  7. Posts : 5,024
    Windows 10/11 Pro x64, Various Linux Builds, Networking, Storage, Cybersecurity Specialty.
       #7

    Hi again -

    Is the Setpoint entry still listed in Programs and Features?
    If not, do you feel comfortable with editing the Windows Registry?

    BTW - did you get the software via a HTTP Download.or a Windows 10 UWP app?

    The above program error is for the Logitech setup.

    :think:
      My Computer


  8. Posts : 23
    Windows 10 Pro
    Thread Starter
       #8

    I got the setpoint download off the Logitech website, and it's gone form programs and features. I kinda figured this would take a reg edit. I'm cool doing it just haven't done that since I can remember. Just need someone to show me the way lol. Sounds like you've done a few.
      My Computer


  9. Posts : 2,554
    Windows 10 Pro 64bit
       #9

    If I have problems with the default uninstall using Revo I just continue with the scan for leftovers which will force uninstall the software. Click OK to close the box then choose the scan button.
      My Computer


  10. Posts : 5,024
    Windows 10/11 Pro x64, Various Linux Builds, Networking, Storage, Cybersecurity Specialty.
       #10

    love2photou said:
    I got the setpoint download off the Logitech website, and it's gone form programs and features. I kinda figured this would take a reg edit. I'm cool doing it just haven't done that since I can remember. Just need someone to show me the way lol. Sounds like you've done a few.
    Is this a Laptop or Desktop?

    If Desktop, do you have a standard USB (hardwired) keyboard and mouse?
    We will remove everything that is Logitech and start fresh.

      My Computer


 

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