Windows 10: Logitech Receiver Cannot Uninstall or Install/Does not work with devic


  1. Posts : 4
    Windows 7 Ultimate x64, Windows 7 Pro x64, Windows 10 Home x64
       19 Jan 2018 #1

    Logitech Receiver Cannot Uninstall or Install/Does not work with devic


    Hello all!


    First of all, this is my first post in 10 forums, I usually had posted in 7 forums as I still use 7 as well as 10, so hello to those who only post here! So, I have a problem with my Logitech receiver(s) that happened randomly with Windows 10. It randomly stopped working with my mouse and keyboard. When I checked Device Manager I noticed "USB Receiver" with a yellow caution sign meaning there was an issue. I looked an it said "This device is not configured correctly". When I when to update the driver using just Windows to do so, it took 10 mins before saying it could config the device and it had taken too long; it's also doing this for uninstalling the device. Click image for larger version. 

Name:	Uninstall.PNG 
Views:	3 
Size:	70.4 KB 
ID:	173351Click image for larger version. 

Name:	Install.PNG 
Views:	4 
Size:	39.2 KB 
ID:	173350So I am stuck because get the driver to update or uninstall; Logitech's downloads were of no help.


    Appreciate the help!

    Ben
      My ComputerSystem Spec


  2. Posts : 4
    Windows 7 Ultimate x64, Windows 7 Pro x64, Windows 10 Home x64
    Thread Starter
       24 Jan 2018 #2

    Bump, anyone?
      My ComputerSystem Spec


  3. Posts : 17,855
    windows 10 professional version 1607 build 14393.969 64 bit
       24 Jan 2018 #3

    These are some troubleshooting steps:
    1) Open device manager > right click on the row with the icon that is a yellow triangle with black exclamation mark > left click on properties > left click on the details tab > under hardware scroll to hardware Ids > post an image into the thread.
    2) Use google search to find a driver (using the hardware ID)
    3) Use the Microsoft catalog to find a driver
    4) Open device manager > right click on the row with the icon that is a yellow triangle with black exclamation mark > left click on properties > click on the driver tab > see whether you can roll back the driver or whether it is grey > if roll back is available click it
    5) Open device manager > right click on the row with the icon that is a yellow triangle with black exclamation mark > left click on properties > click on the driver tab > uninstall > click the device manager action > scan for hardware changes
    6) open control panel large or small icons > click troubleshooting > on the left pane click view all > run hardware and devices troubleshooter > post in the thread an image if it can not fix something or if it fixes something.
      My ComputerSystem Spec


 

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