windows Store crash after open it.

  1.    5 Days Ago #1

    windows Store crash after open it.


    I am suffering the issue in the title to several pcs of a lab.

    I have tried most of the steps find in the web without success:

    Deleted all apps and reinstalled
    Clear Store Cache
    checked the data and time
    Wsreset.exe
    Reset Windows Store
    DISM /Online /Cleanup-Image /RestoreHealthClear Store Cache
    Etc......
      My ComputerSystem Spec

  2.    5 Days Ago #2

    Hi, you could try:
    Run Windows Store Apps Troubleshooter in Windows 10 | Tutorials

    Presumably you have tried this:
    Re-register Microsoft Store app in Windows 10 | Tutorials

    Please create a new user for test purposes.
    If the Store runs then, it is a configuration issue related to the original user.
    If it doesn't, it's some more general issue or Windows corruption.

    As you say this affects some but not all, and if they all use the same internet connection, presumably it's not related to your ISP, internet configuration or ISP.

    Ultimately you can do an in-place upgrade repair install which keeps all programs, data and most settings. Repair Install Windows 10 with an In-place Upgrade | Tutorials
      My ComputersSystem Spec

  3.    4 Days Ago #3

    I Run Windows Store Apps Troubleshooter but it didn't work (couldn't identify the problem).

    Click image for larger version. 

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    I have already tried before Re-register Microsoft Store app creating with a new user and Reset app store with not luck.
    Click image for larger version. 

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    I also completed the windows repair ( by ISO ) it didn't work as well.

    Any other suggestions?

    Thanks
      My ComputerSystem Spec

  4.    4 Days Ago #4

    There are two more here (last 2), but note one seems pertinent to a particular error message.

    What error or indication of failure (screen message, event log, Reliability History) do you see?

    4 Ways To Fix Windows 10 Store App Crashing On Launch [How To]
      My ComputersSystem Spec

  5.    4 Days Ago #5

    Unfortunately also those 4 steps didn't work.
    Not message error appear. The store start and close after 2-3 seconds
      My ComputerSystem Spec

  6.    4 Days Ago #6

    And have you checked these?
    event log, Reliability History
      My ComputersSystem Spec

  7.    4 Days Ago #7

    In windows log - Security - I have this error:

    Click image for larger version. 

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      My ComputerSystem Spec

  8.    4 Days Ago #8

    The server Microsoft-WindowsStore_11810.1001.12.0_xM_8wekyb3d3bbwe!App did not register with DCOM within the required timeout]

    Eventid 10010

    And of course that gives you something to research. I have done that for you, using a screenshot reader to capture the text in your screenshot.

    Store apps close immediately, Event 10010 with DistributedCOM - Page 3 - Windows 10 Forums

    may help you.

    Note too that Tweaking.com's free repair tool offers some permissions repairs, but first try the above thread, reading it carefully.

    There is then the question as to why this has occurred on several of your PCs, and how to avoid that happening again.
      My ComputersSystem Spec

  9.    4 Days Ago #9

    Finally I Solved installing this media feature pack
    Download Windows 10 Media Feature Pack

    Thanks Dalchina for your help and support.
      My ComputerSystem Spec


 

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