Run Windows Store Apps Troubleshooter in Windows 10  

    Run Windows Store Apps Troubleshooter in Windows 10

    Run Windows Store Apps Troubleshooter in Windows 10

    How to Use Windows Store Apps Troubleshooter in Windows 10
    Published by Category: Performance & Maintenance
    28 Feb 2019
    Designer Media Ltd


    How to Run and Use Windows Store Apps Troubleshooter in Windows 10


    If you have problems with an app from the Windows store, you can try the Windows Store Apps troubleshooter. It will troubleshoot problems that may prevent Windows Store Apps from working properly.

    See also: Fix problems with apps from Microsoft Store | Microsoft Store Support

    This tutorial will show you how to use the Windows Store Apps troubleshooter in Windows 10.

    You must be signed in as an administrator to be able to run the Windows Store Apps troubleshooter.


     CONTENTS:

    • Option One: Run and Use Windows Store Apps Troubleshooter in Control Panel
    • Option Two: Run and Use Windows Store Apps Troubleshooter in Settings





    OPTION ONE

    Run and Use Windows Store Apps Troubleshooter in Control Panel


    1. Open the Control Panel (icons view), and click/tap on the Troubleshooting icon.

    2. Click/tap on the View all link at the top left in Troubleshooting. (see screenshot below)

    Run Windows Store Apps Troubleshooter in Windows 10-windows_store_apps_troubleshooter-1.png

    3. Click/tap on the Windows Store Apps troubleshooter to open it. (see screenshot below)

    Run Windows Store Apps Troubleshooter in Windows 10-windows_store_apps_troubleshooter-2.png

    4. Click/tap on the Advanced link. (see screenshot below)

    Run Windows Store Apps Troubleshooter in Windows 10-windows_store_apps_troubleshooter-3.png

    5. Check the Apply repairs automatically box, and click/tap on Next. (see screenshot below)

    Run Windows Store Apps Troubleshooter in Windows 10-windows_store_apps_troubleshooter-4.png

    6. The troubleshooter will now start detecting problems you may have with Windows Store Apps. (see screenshot below)

    Run Windows Store Apps Troubleshooter in Windows 10-windows_store_apps_troubleshooter-4b.png

    7. If problems were identified, then follow any given instructions to continue troubleshooting.

    8. If no problems were identified, then you could click/tap on View detailed information to see the troubleshooting report. (see screenshots below)

    Run Windows Store Apps Troubleshooter in Windows 10-windows_store_apps_troubleshooter-5.png
    Run Windows Store Apps Troubleshooter in Windows 10-windows_store_apps_troubleshooter-6.png






    OPTION TWO

    Run and Use Windows Store Apps Troubleshooter in Settings


    1. Open Settings, and click/tap on the Update & Security icon.

    2. Click/tap on Troubleshoot on the left side, click/tap on Windows Store Apps on the right side, and click/tap on the Run the troubleshooter button. (see screenshot below)

    Run Windows Store Apps Troubleshooter in Windows 10-windows_store_apps_troubleshooter_in_settings.jpg

    3. The troubleshooter will now start detecting problems you may have with Windows Store Apps. (see screenshot below)

    Run Windows Store Apps Troubleshooter in Windows 10-windows_store_apps_troubleshooter-4b.png

    4. If problems were identified, then follow any given instructions to continue troubleshooting.

    5. If no problems were identified, then you could click/tap on View detailed information to see the troubleshooting report. (see screenshots below)

    Run Windows Store Apps Troubleshooter in Windows 10-windows_store_apps_troubleshooter-5.png
    Run Windows Store Apps Troubleshooter in Windows 10-windows_store_apps_troubleshooter-6.png


    That's it,
    Shawn




  1. Posts : 622
    Windows 10 x64
       #1

    I had a bit of an issue here.

    I tried to find a solution for an entry in the event log about Zune.Video and somewhere on the answers.microsoft sites somewhat suggested to go into "Troubleshooting" -> "Windows Store App" -> "View All" (like above).

    I did so.
    When clicking on View All I got a pop-up window - I got a pop up that I needed to change something. Regretfully I did not create a screenshot. I *think* it had something to do with User Account Control(??). I am almost sure.

    Anyway I clicked on "Yes" there.
    Had to reboot.
    Went through the above steps. There were no issues.

    However . . .
    when launching some portable stuff that I always use, I suddenly needed to click on [Yes] in a "User Account Control" window "Do you want to allow this app to make changes to your PC?" to continue.

    Okay...

    from that point on... the usual -installed- applications did not respond (errors 'Not Responding....'),
    my Office 2013 returned into an unlicensed state and did not work anymore (Not responding...).
    All attempts to get things working, remained in vain.

    In the end I had to restore an windows image ...

    Everything is okay now, but this was a peculiar incident.

    Still puzzled though.
    (Windows 10 x64 10586.545)

    =
      My Computer

  2. NMI's Avatar
    NMI
    Posts : 723
    Windows 10 Pro, Version 20H2
       #2

    Could be updated now that Windows Store Apps Troubleshooter is available at Settings, Update & Security, Troubleshoot.
      My Computer

  3. Brink's Avatar
    Posts : 56,863
    64-bit Windows 10 Pro for Workstations build 21376
    Thread Starter
       #3

    Thank you @NMI. Tutorial updated.
      My Computers

  4. NMI's Avatar
    NMI
    Posts : 723
    Windows 10 Pro, Version 20H2
       #4

    Wow, that was fast! Thanks.
      My Computer


 

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