computer freezing

dalchina · 29 Aug 2023

That looks ok I think... the really odd thing - and I see it too- is that it used to be the case that the disk transfer rate under Performance was about the same as that shown by file explorer.. as the screenshot in my linked post above. But it isn't now. Hmm.

Last Win update was 7/8/23. Win version 22H2 build 19045

Ok, so you did have an update before this started- is that correct?

And if you look at the drivers section of your Update History, as I asked previously, does that show any were updated then?

And do you experience any freezes presently? Or any other significant issues?

joeandmarg0 · 29 Aug 2023

The constant daily failure of Intel GSvr.exe,as given in Reliability History, indicates the prob;em lies with the Graphicss card,INTEL HD 4600 and the driver is often the culprit.
The bad news is that support for the 4600 no longer exists because of its age.INTEL is best placed to advise whether or not any repairs are still feasible.

dalchina · 29 Aug 2023

Hi, I'd be interested in how you link GSvr.exe to a graphics card.

From the link I posted about it previously,
GSvr.exe Windows process - What is it?
and a search, it seems to be this:
-- GIGABYTE -- Dynamic Energy Saver Advanced - Ultra Durable 2 Motherboards.

joeandmarg0 · 29 Aug 2023

GVsr.exe is linked to the card and if the card has a problem for example "Computer Freezing " then this could cause the card to fail.
For me,it is simply a part of the elimination process,the display adapter controls the screen and is easy to prove or disprove.

Malneb · 29 Aug 2023

The program crashed it does not mean that is the reason for the issue though. If the GPU crashed as in stopped working then the display would go black instantly until the driver restarts.

I think if GVsr.exe had any relation to the issue it would be a CPU issue on not a HDD one because its tied to the power states of the CPU its a monitoring tool that steps the CPU down with C/P states etc which is not really HDD. THe CPU would be the one spiking randomly instead.

- - - Updated - - -

There is not much reason for the hard drive to spike 100% but with no process causing that spike like OP has been saying.

It could also be something to do with how they provisioned the hard drive into multiple partitions so the computer could be slowing down while it accesses multiple partitions.

Especially if it is doing anything that is parallel to something in either side of the partitions like execute a program that is on F but some of its data is on C too.
Chrome will have some cache related stuff on C drive because of Appdata folder.

GerryPeters · 30 Aug 2023

Things are working pretty well. I still want to fix this 100% Disk and high power usage.

I removed my 2nd HD a few days ago, to diagnose it in my upstairs computer. WD Lifeguard said it had too many bad sectors to fix. I just put it back into this downstairs computer and ran the HDS and it found bad sectors. Is there a free program I can use to fix these bad sectors. CHKDSK didn't find anything wrong.

dalchina · 30 Aug 2023

It's dead. I suggest a commemorative service. Flowers optional.

You need to understand the partial nature of chkdsk vs a SMART parameter-based check of the whole physical disk.

Malneb · 30 Aug 2023

There is to much going on here tbh for the sake of the thread just keep it simple The drive you have now is obviously no good but its not apart of the original issue.

if chkdsk is not showing any issue then i would believe that over a third party application. You can try a full format on the drive for peace of mind and that will fix any bad sectors it may find as it will add those sectors to the list of non write sectors.

you would of course need to back up any data.

dalchina · 30 Aug 2023

Whilst formatting will move bad sectors (and 'success' depends on how many of those there are) if all was well you would expect that to be handled by the drive's firmware.

A SMART check is far from the same as chkdsk, which, by definition, checks a limited part of the disk. Think: chkdks runs on a given partition. That's only part of the disk surface.

Feel free to cross-check with the much less informative Crystal Diskinfo.
As for HDS- the author is something of an expert.

Don't believe 3rd party programs? Try the SMART check Windows offers (Tutorial available).

Want more convincing? Run a surface check to get an image of the sectors- red squares= bad ones.
Here's a free one:
Check Hard Disk for Bad Sectors | Scan Disk on Windows

I wouldn't rely on that disk for anything important.

Malneb · 30 Aug 2023

[QUOTE=GerryPeters;2566109]
Attachment 396290

This image line up to this

Malneb said:

If you filter the usage column to show high usage process like dalchina suggested and it is not showing any apps as memory hogs then its something like malware or the actual storage medium is failing or the connection to the drive is bad.

and this
Hard disk case: communication errors

I think in your case you are going around in circles. Just stick to the one drive which is your main C drive forget the one that is showing issues deal with that another day.

Potentially your connection to the drive is no good so each time you try something in the computer it comes up with issues. Try another port because you said the cable is fine. I would also be looking at the controller.

You just artificially inflate the outcome by adding more issues into the equation and that also filters down to outsiders trying to help you.