1.    27 Feb 2016 #1
    Join Date : Feb 2016
    Posts : 3
    Windows 10

    Random Computer Freezing - Need to hard restart after freezing No BSOD


    Hello,

    I'm going to post two different scenarios that happens when my computer needs a hard restart


    1. My computer freezes completely (literally no movement on the screen or anything, it's not slow it's frozen). And an extremely loud buzzing sound comes out of my headphones or speakers.
    2. The same thing as above except without the loud buzzing noise.


    I saw that this happened to someone else who had both the speakers and the headphones plugged in at the same time. However, scenario #2 just happened to me 10 minutes ago even though I only had my headphones plugged in.

    I built this computer six months ago and it's the first computer I've ever built. I assume it's a driver issue but I can't really pinpoint the problem since no BSOD appears on the screen and I have no higher computer knowledge.

    I'm attaching the zip file required.

    Thanks,
    Random Computer Freezing - Need to hard restart after freezing No BSOD Attached Files
      My ComputerSystem Spec
  2.    27 Feb 2016 #2
    Join Date : Aug 2015
    Posts : 504
    Windows 10 Pro x64 1607

    Wow, this sounds like the same thing that happened to a friend of mine when his hard drive was failing. Replaced the drive and the freezes went away. Even the buzzing noise.

    Also you may need to look at what drivers you may have just install/updated.

    Hoping you don't have any failing hardware "Motherboard, video card, etc". Those are expensive
      My ComputerSystem Spec
  3.    27 Feb 2016 #3
    Join Date : Aug 2015
    Posts : 504
    Windows 10 Pro x64 1607

    Do you have access to another PC to test? If your video card is possibly having issues, swapping your card with another card could check for possible causes.
      My ComputerSystem Spec
  4.    27 Feb 2016 #4
    Join Date : Feb 2016
    Posts : 3
    Windows 10
    Thread Starter

    Is there a way to diagnose the hard drive? I built this computer 6 months ago so my components should be under warranty.

    Sadly, I don't have any other computer to test my components on. And even if I do, freezes occur very rarely so I would have no way to diagnose it 100% with another computer.
      My ComputerSystem Spec
  5.    27 Feb 2016 #5
    Join Date : Aug 2015
    Posts : 504
    Windows 10 Pro x64 1607

    How rarely are you talking about?

    One way to test the health of your HDD is to download HD Tune, that will check the health of the hard disk. Also what kind of hard disk do you have?

    I use a program called HDD Regenerator that checks for bad sectors on the disk and attempts to repair the disk without damaging your data. I have it on my Hiren Boot CD version 10.4. Not sure the current version offered online, but you could download the hirens boot CD, burn it to a CD, boot to the DOS program, go to hard disk tools, and find HDD Regenerator. It's a good program.

    Now, the problem my buddy had, is when we repaired the bad sectors, the bad sectors would come back. The computer would do a hard freeze and we would have to reboot.

    Ultimately found out the Motherboard and PSU was causing the drive to get bad sectors, as the PSU was dying slowly, and the Mobo started to fail. Capacitors were buldging and the South bridge Chipset was failing. Ended up getting a new Motherboard and PSU and the bad sectors never came back.
      My ComputerSystem Spec
  6.    28 Feb 2016 #6
    Join Date : Feb 2016
    Posts : 3
    Windows 10
    Thread Starter

    What I'm using is an SSD, Samsung 850 EVO 500 gb alongside a 1 TB HDD (Seagate Barracuda).

    The frequency varies a lot. Yesterday was the first time it froze after a week and a half or so. And there have been times it freezes twice a day. I downloaded HD Tune and everything looked healthy so I really don't know where to go from here.
    Last edited by Mutill; 28 Feb 2016 at 19:21.
      My ComputerSystem Spec
  7.    28 Feb 2016 #7
    Join Date : Aug 2015
    Posts : 504
    Windows 10 Pro x64 1607

    Just a suggestion,

    Do you have anything on the 1 TB? Maybe you could install Windows on the 1 TB and see what happens. I've heard of SSDS causing freezing issues. Would be a good test to try
      My ComputerSystem Spec
  8.    28 Feb 2016 #8
    Join Date : Jul 2015
    Posts : 95
    win10 home

    If you can,download "WhoCrashed" from "resplendence.com" and run it immediately after a freeze,this should positively identify the driver responsible for the freeze.Also,type in "reliability history" in the search box,[next to start button] and check any red flags which show,use the "view tech details",which will identify issues and then you can install a new driver,from the manufacturers site ONLY.
    Create a restore point before driver installation.
      My ComputerSystem Spec

 


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