CHKDSK keeps restarting on Stage 4. Can anyone help?

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  1. Posts : 3
    Windows 10
       #1

    CHKDSK keeps restarting on Stage 4. Can anyone help?


    Hi, i'm new to the forum and i was hoping someone could help me.

    Recently my laptop went through a windows 10 update and it was installing them but it froze at 98% on an installation phase and i waited it out but i thought something happened so i forced shut down and suddenly i was getting an automatic repair screen and then the blue screen of death and it went on a continuous loop until finally i got options to troubleshoot or shut down.

    i tried the system restore but sadly it could only go back to the installation phase so that failed and it restarted the computer. but suddenly the installation screen came back and it started to install the windows 10 update and it completed successfully. after that i got back into my desktop screen and everything looked fine. i could see all my files, the internet was working. i thought it fixed so i restarted to make sure.

    but sadly that didn't work and i got the automatic repair screen again with the bsod going on a continuous loop and it just kept doing that. but if i force shut down my laptop twice before the automatic repair screen came back it would just go straight into the desktop screen fine so that was my way around that problem but i backed everything up just incase.

    i wanted to find a way to stop this automatic repair and bsod loop so i read about trying a chkdsk /r scan and so i did that but now i'm having a problem. it won't go past stage 4 and it keep restarting the whole process. it would say Fixing (C:) Stage 4 and i check back on it and see it would say 58% checked and 75% total and i come back later and the process starts all over again with 5% checked and 5% total and it would just keep restarting to the beginning. What should i do at this point? is my hard drive failing? i feel like that forced shutdown i did damaged it..
      My Computer


  2. Posts : 43,249
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #2

    Hi, first thing to do is to ... check your disk.. but with a 3rd party program.

    You can try chkdsk X: /scan - which scans only, report right there on the GUI, FWIW, where X is the drive letter in question.

    As your laptop is unbootable, you have 2 primary options.
    a. Create a live boot disk (Google, e.g. Hiren's, Bob Omb's) using another PC, then boot your lapop from that live boot disk. You should find a program such as Crystal Diskinfo on the live boto disk, or use its portable version.

    b. Remove the disk from your laptop, put it in a USB caddy and so test it using another PC.

    c. Not the best: boot your PC from a win 10 install disk to a command prompt then run a SMART assessment (tutorial available).

    Being stuck on a Windows update could possibly have resulted from a failing disk, I suppose; more often it really is a matter of patience assuming your O/S and disk were intact.

    How could you recover?
    a. many tenforums members endlessly recommend the routine use of 3rd party disk imaging. If you have such an image or your Windows partitions, you can restore that, even if you need to replace the internal disk. I'm guessing you don't.

    b. Most likely you will be faced with a clean install- in whch case I recommend using a new disk in your laptop, removing the existing one and keeping it aside so you can extract whatever you may not have backed up.
    Last edited by dalchina; 13 Jul 2023 at 04:30.
      My Computers


  3. Posts : 18,034
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #3

    Hello @mdb1983,

    Welcome to TenForums.

    If you are eventually able to Boot.

    I do NOT know if this will help. Even though it failed to complete, there is quite possibly a log file, or part of a log file available.

    The two commands below will check for the chkdsk log. They are set to only produce that LAST log run for each.

    Depending on what parameters you used, ID:26212 is a scan run on the LIVE OS - NO RESTART NEEDED, and ID:1001 is a scan run during BOOTUP - RESTART NEEDED.

    You may have better success in just running chkdsk in information mode using chkdsk %SystemDrive% and then re-running the ID:26212 command below.

    Copy & Paste the following commands into a CMD Prompt and press Enter.

    Code:
    
    Get-WinEvent -FilterHashTable @{LogName='Application'; Id='26212'} -ErrorAction 'SilentlyContinue' | Where-Object {$_.ProviderName -Match 'chkdsk'} | Select-Object -First 1 | Sort-Object -Property {$_.ProviderName, $_.TimeCreated} -Descending | Select-Object -ExpandProperty Message
    
    Code:
    
    Get-WinEvent -FilterHashTable @{LogName='Application'; Id='1001'} -ErrorAction 'SilentlyContinue' | Where-Object {$_.ProviderName -Match 'wininit'} | Select-Object -First 1 -ErrorAction 'SilentlyContinue' | Sort-Object -Property {$_.ProviderName, $_.TimeCreated} -Descending | Select-Object -ExpandProperty Message
    

    I hope this helps.
      My Computer


  4. Posts : 3
    Windows 10
    Thread Starter
       #4

    Paul Black said:
    Hello @mdb1983,

    Welcome to TenForums.

    If you are eventually able to Boot.

    I do NOT know if this will help. Even though it failed to complete, there is quite possibly a log file, or part of a log file available.

    The two commands below will check for the chkdsk log. They are set to only produce that LAST log run for each.

    Depending on what parameters you used, ID:26212 is a scan run on the LIVE OS - NO RESTART NEEDED, and ID:1001 is a scan run during BOOTUP - RESTART NEEDED.

    You may have better success in just running chkdsk in information mode using chkdsk %SystemDrive% and then re-running the ID:26212 command below.

    Copy & Paste the following commands into a CMD Prompt and press Enter.

    Code:
    
    Get-WinEvent -FilterHashTable @{LogName='Application'; Id='26212'} -ErrorAction 'SilentlyContinue' | Where-Object {$_.ProviderName -Match 'chkdsk'} | Select-Object -First 1 | Sort-Object -Property {$_.ProviderName, $_.TimeCreated} -Descending | Select-Object -ExpandProperty Message
    
    Code:
    
    Get-WinEvent -FilterHashTable @{LogName='Application'; Id='1001'} -ErrorAction 'SilentlyContinue' | Where-Object {$_.ProviderName -Match 'wininit'} | Select-Object -First 1 -ErrorAction 'SilentlyContinue' | Sort-Object -Property {$_.ProviderName, $_.TimeCreated} -Descending | Select-Object -ExpandProperty Message
    

    I hope this helps.
    hi, thank you for your help. but should i force restart the computer even though it is still on stage 4? it is still checking the files but it just restarts at the beginning eventually and the process keeps repeating and unable to go to stage 5. would it be safe to just restart the computer?
      My Computer


  5. Posts : 6,451
    Windows 11 Pro - Windows 7 HP - Lubuntu
       #5

    Please edit your profile with ALL your hardware specs. It will help us to help you
    System Specs - Fill in at Ten Forums

    Sad to say but it seems that your drive (HDD or SSD?) has failed.
    As Dalchina suggested, with a WinPE tools drive, like Bob Omb's you can diagnose the drive
      My Computers


  6. Posts : 226
    Windows 10 Pro
       #6

    CHKDSK should not be used on an SSD
      My Computer


  7. Posts : 6,451
    Windows 11 Pro - Windows 7 HP - Lubuntu
       #7

    ken1943 said:
    CHKDSK should not be used on an SSD
    Where did you read such a fake information?
    CHKDSK checks the logical structure of a NTFS or Fat32 drive and should be run always on a problematic drive.
      My Computers


  8. Posts : 226
    Windows 10 Pro
       #8

    Just read up, after years, that chkdsk does not harm an ssd.
    Thanks for your reply to make me check.
      My Computer


  9. Posts : 6,451
    Windows 11 Pro - Windows 7 HP - Lubuntu
       #9

    ken1943 said:
    Been reading that about SSDs since they came out. Same reason a defrag program should not be used.
    For defrag it's correct. For chkdsk is fake.
      My Computers


  10. Posts : 226
    Windows 10 Pro
       #10

    Your reply made me check and found out chkdsk does not harm an ssd

    Thanks at 80 yrs old still learning !!
      My Computer


 

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