Boot & sleep problems

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  1. CJW
    Posts : 335
    10 Pro. 64Bit
       #1

    Boot & sleep problems


    I hope this is the correct Forum for this. If not, I apologize.

    In late December, I hooked-up a brand new SSD inside my comfuser & installed W10 v1909 (Build 18363.418) because it's the CD I have at the moment. All went well & most things were working fine.

    The only 2 major problems I have are that:
    1. When I turn on my comfuser, it gets to the black screen w/the blue Windows logo & just hangs there. No circling dots show up & I have to press the reset button so the boot process will restart & complete.

    2. Before the new SSD, I would press Fn + Pause/Break & my comfuser & LCD would go to sleep. Pressing the keyboard/moving the mouse would wake both up. But now, only the comfuser wakes & the LCD stays asleep.

    Days ago I did update to W10 v
    20H2 (Build 19042.746), but I still have the same 2 problems from above.
    Any advice?
      My Computer


  2. Posts : 18,044
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #2

    Hello @CJW,

    CJW said:
    When I turn on my comfuser, it gets to the black screen w/the blue Windows logo & just hangs there. No circling dots show up & I have to press the reset button so the boot process will restart & complete.

    As a start, let us see if we can correct the first problem. Please perform the following . . .

     SFC and RestoreHealth

    [1] Press the Win + X keys together > Command Prompt (Admin).
    [2] Highlight ALL the commands below.

    IMPORTANT:

    • It is recommended when running SFC that Fast Startup is turned OFF [ Turn it back ON when finished ] => How to Turn On or Off Fast Startup in Windows 10

    • If SFC finds any ERRORS that it can NOT repair, run SFC again upto 3 more times, Restarting after each to allow any pending actions to be implemented.

    • To run DISM, you MUST be connected to the Internet to allow the Repair of any Component Store corruption.

    [3] Press the Ctrl + C keys together.
    [4] Right-click inside the Administrator: Command Prompt Window > Paste.
    [5] Press Enter.

    Code:
    
    sfc /scannow
    Dism /Online /Cleanup-Image /RestoreHealth
    sfc /scannow
    

    • When the above has finished processing . . .

    [6] Right-click on the title bar of the Administrator: Command Prompt Window > Edit > Select All.
    [7] Right-click on the title bar of the Administrator: Command Prompt Window again > Edit > Copy.

    • Paste the results into your post using the [CODE] tags . . .

    [8] In your post, click the Hashtag icon #.
    [9] Click INSIDE the [CODE]Here[CODE] tags and press the Ctrl + V keys together.

    • In your post it will look like this . . .

    Code:
    
    <<< Results here >>>
    

     SFC Error Report

    However, if there are STILL SFC ERRORS . . .

    [1] Press the Win + X keys together > Command Prompt (Admin).
    [2] Highlight the command below.

    NOTE:

    If you have a Relocated Desktop, then change the %UserProfile% part of the Command below to the actual path of the Relocated Desktop folder.

    [3] Press the Ctrl + C keys together.
    [4] Right-click inside the Administrator: Command Prompt Window > Paste.
    [5] Press Enter.

    Code:
    
    findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log > "%UserProfile%\Desktop\SFC_Details.txt"
    

    • This will create a SFC_Details.txt file on the Desktop.

    EITHER:

    Copy & Paste the results into your post using the [CODE] tags . . .

    [1] Open the SFC_Details.txt file in Notepad.
    [2] Press the Ctrl + A keys together.
    [3] Press the Ctrl + C keys together.
    [4] In your post, click the Hashtag icon #.
    [5] Click INSIDE the [CODE]Here[CODE] tags and press the Ctrl + V keys together.

    • In your post it will look like this . . .

    Code:
    
    <<< Results Here >>>
    

    OR:

    UPLOAD the file => How to Upload and Post Screenshots and Files at Ten Forums.

    I hope this helps.
      My Computer


  3. CJW
    Posts : 335
    10 Pro. 64Bit
    Thread Starter
       #3

    Paul Black said:
    As a start, let us see if we can correct the first problem. Please perform the following . . .
    In the Admin. Command Prompt, I ran the code you advised:
    sfc /scannow
    Dism /Online /Cleanup-Image /RestoreHealth
    sfc /scannow


    But I forgot to do a copy & paste before I rebooted. However, I did use Print Screen before I rebooted; so here is the result...
    Boot &amp; sleep problems-image.png

    Do you need me to also post the CBS.log file? I looked at it & couldn't make sense of it myself, probably because I don't know what I'm looking for.
      My Computer


  4. Posts : 41,481
    windows 10 professional version 1607 build 14393.969 64 bit
       #4

    Please reboot > run tuneup.bat > post results into this thread
    Tuneup.bat - Click here to go to the BSOD batch repository to download and run this batch file.
      My Computer


  5. Posts : 41,481
    windows 10 professional version 1607 build 14393.969 64 bit
       #5

    Please try it again so that you see the specific instructions that are followed are from command prompt vs notepad.

    Do the instructions need to be modified?
      My Computer


  6. CJW
    Posts : 335
    10 Pro. 64Bit
    Thread Starter
       #6

    #########################################
    # The following commands will be run in sequence. #
    # The first 5 will take quite a while to run, be patient. #
    #########################################
    sfc /scannow
    dism /online /cleanup-image /scanhealth
    dism /online /cleanup-image /restorehealth
    sfc /scannow

    chkdsk /scan

    wmic recoveros get autoreboot
    wmic recoveros set autoreboot = false
    wmic recoveros get autoreboot
    wmic recoveros get DebugInfoType
    wmic recoveros set DebugInfoType = 7
    wmic recoveros get DebugInfoType

    wmic pagefile list /format:list
    wmic Computersystem where name="S" get AutomaticManagedPagefile
    wmic Computersystem where name="S" set AutomaticManagedPagefile=True
    wmic Computersystem where name="S" get AutomaticManagedPagefile

    bcdedit /enum {badmemory}

    C:\WINDOWS\system32>sfc /scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.

    C:\WINDOWS\system32>dism /online /cleanup-image /scanhealth

    Deployment Image Servicing and Management tool
    Version: 10.0.19041.746

    Image Version: 10.0.19042.746

    [==========================100.0%==========================] No component store corruption detected.
    The operation completed successfully.

    C:\WINDOWS\system32>dism /online /cleanup-image /restorehealth

    Deployment Image Servicing and Management tool
    Version: 10.0.19041.746

    Image Version: 10.0.19042.746

    [==========================100.0%==========================] The restore operation completed successfully.
    The operation completed successfully.

    C:\WINDOWS\system32>sfc /scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.

    C:\WINDOWS\system32>chkdsk /scan
    The type of the file system is NTFS.

    Stage 1: Examining basic file system structure ...
    409600 file records processed.
    File verification completed.
    Phase duration (File record verification): 4.57 seconds.
    3791 large file records processed.
    Phase duration (Orphan file record recovery): 0.00 milliseconds.
    0 bad file records processed.
    Phase duration (Bad file record checking): 1.46 milliseconds.

    Stage 2: Examining file name linkage ...
    437 reparse records processed.
    485116 index entries processed.
    Index verification completed.
    Phase duration (Index verification): 10.18 seconds.
    0 unindexed files scanned.
    Phase duration (Orphan reconnection): 401.48 milliseconds.
    0 unindexed files recovered to lost and found.
    Phase duration (Orphan recovery to lost and found): 1.34 milliseconds.
    437 reparse records processed.
    Phase duration (Reparse point and Object ID verification): 6.70 milliseconds.

    Stage 3: Examining security descriptors ...
    Security descriptor verification completed.
    Phase duration (Security descriptor verification): 168.50 milliseconds.
    37759 data files processed.
    Phase duration (Data attribute verification): 0.49 milliseconds.
    CHKDSK is verifying Usn Journal...
    38023480 USN bytes processed.
    Usn Journal verification completed.
    Phase duration (USN journal verification): 165.93 milliseconds.

    Windows has scanned the file system and found no problems.
    No further action is required.

    976166911 KB total disk space.
    26875068 KB in 127798 files.
    86732 KB in 37760 indexes.
    0 KB in bad sectors.
    546463 KB in use by the system.
    65536 KB occupied by the log file.
    948658648 KB available on disk.

    4096 bytes in each allocation unit.
    244041727 total allocation units on disk.
    237164662 allocation units available on disk.
    Total duration: 15.51 seconds (15516 ms).

    C:\WINDOWS\system32>wmic recoveros get autoreboot
    AutoReboot
    FALSE

    C:\WINDOWS\system32>wmic recoveros set autoreboot = false
    Updating property(s) of '\\S\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Pro|C:\\WINDOWS|\\Device\\Harddisk0\\Partition2"'
    Property(s) update successful.

    C:\WINDOWS\system32>wmic recoveros get autoreboot
    AutoReboot
    FALSE

    C:\WINDOWS\system32>wmic recoveros get DebugInfoType
    DebugInfoType
    7

    C:\WINDOWS\system32>wmic recoveros set DebugInfoType = 7
    Updating property(s) of '\\S\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Pro|C:\\WINDOWS|\\Device\\Harddisk0\\Partition2"'
    Property(s) update successful.

    C:\WINDOWS\system32>wmic recoveros get DebugInfoType
    DebugInfoType
    7

    C:\WINDOWS\system32>wmic pagefile list /format:list

    AllocatedBaseSize=1280
    CurrentUsage=0
    Description=C:\pagefile.sys
    InstallDate=20210101000817.613476-480
    Name=C:\pagefile.sys
    PeakUsage=1
    Status=
    TempPageFile=FALSE

    C:\WINDOWS\system32>wmic Computersystem where name="S" get AutomaticManagedPagefile
    AutomaticManagedPagefile
    TRUE

    C:\WINDOWS\system32>wmic Computersystem where name="S" set AutomaticManagedPagefile=True
    Updating property(s) of '\\S\ROOT\CIMV2:Win32_ComputerSystem.Name="S"'
    Property(s) update successful.

    C:\WINDOWS\system32>wmic Computersystem where name="S" get AutomaticManagedPagefile
    AutomaticManagedPagefile
    TRUE

    C:\WINDOWS\system32>bcdedit /enum {badmemory}

    RAM Defects
    ---------------
    identifier {badmemory}
    Press any key to continue . . .


    The button to wrap CODE tags around my information was not working very well, so I just pasted & edited my information manually.
    I'm not entirely sure what I'm looking at/for, so can someone tell me the short version of what this did & if all is ok?
      My Computer


  7. Posts : 41,481
    windows 10 professional version 1607 build 14393.969 64 bit
       #7

    The tuneup results were good.

    If you have problems then report them and run:

    a) this log collector: V2
    BSOD - Posting Instructions
    How to Upload and Post Screenshots and Files at Ten Forums

    b) DiskParInfo.bat - Click here to go to the BSOD batch repository to download and run this batch file.
      My Computer


  8. Posts : 7,607
    Windows 10 Home 20H2
       #8

    Use this new version: DiskParInfo (new2).bat

    Unspecified HDDs will be detailed.
      My Computer


  9. CJW
    Posts : 335
    10 Pro. 64Bit
    Thread Starter
       #9

    zbook:
    Running tuneup.bat did indeed fix my 1st problem. My comfuser now boots as it should & I no longer have to press the reset button so the boot process will restart & complete.

    Unfortunately, my 2nd problem still exists; my LCD doesn't wake w/the comfuser.
      My Computer


  10. Posts : 41,481
    windows 10 professional version 1607 build 14393.969 64 bit
       #10

    For LCD problems consider opening a thread with the specific problem in the title bar.
      My Computer


 

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