New
#1
new hp computer that takes 15 minutes to load window after sleep mode
i got an hp computer 590-0050. it works great and boots fast EXCEPT for when it won't come out of sleep mode which has happened twice in the last 1.5 weeks that i've had it. then i'm forced to hold the power down until it shuts off. after that windows takes 15 minutes to load and no it isn't doing a hard drive check at least it isn't showing it if it is. i'm not exaggerating. most of the time is on the hp logo with the spinning circle that you see with any windows 10 bootup sequence. it also spends a few minutes on a black screen with no cursor. FINALLY when i get the login screen everything happens fairly quickly from there on. i checked and fast startup is enabled.
both times the computer wouldn't come out of sleep mode it acted differently. the first time it came on with a blue screen and no cursor and nothing ever appeared. and no i don't mean bsod blue. just a blue screen. the second time which just happened before i came here the monitor wouldn't power on.