New
#11
Hi Thanks very much for your response!
I followed the steps up to Step 6. I did not need to proceed to 7, 8 or 9 as none of the steps failed.
I would also like to mention that when I attempt to use Windows 10 Update assistant it asks for more disk space 8GB
which is strange as I have reset this laptop, it is empty and there should be 30GB of space.
Steps 1-5:
Code:Microsoft Windows [Version 10.0.10586] (c) 2015 Microsoft Corporation. All rights reserved. C:\WINDOWS\system32>sfc/scannow Beginning system scan. This process will take some time. Beginning verification phase of system scan. Verification 100% complete. Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not supported in offline servicing scenarios Microsoft Windows [Version 10.0.10586] (c) 2015 Microsoft Corporation. All rights reserved. C:\WINDOWS\system32>dism /online /cleanup-image /scanhealth Deployment Image Servicing and Management tool Version: 10.0.10586.0 Image Version: 10.0.10586.0 [==========================100.0%==========================] The component store is repairable. The operation completed successfully. C:\WINDOWS\system32>dism /online /cleanup-image /restorehealth Deployment Image Servicing and Management tool Version: 10.0.10586.0 Image Version: 10.0.10586.0 [==========================100.0%==========================] The restore operation completed successfully. The operation completed successfully. C:\WINDOWS\system32>chkdsk /scan The type of the file system is NTFS. Volume label is Windows. Stage 1: Examining basic file system structure ... 289280 file records processed. File verification completed. 33586 large file records processed. 0 bad file records processed. Stage 2: Examining file name linkage ... 365430 index entries processed. Index verification completed. 0 unindexed files scanned. 0 unindexed files recovered to lost and found. Stage 3: Examining security descriptors ... Security descriptor verification completed. 38076 data files processed. CHKDSK is verifying Usn Journal... 34670704 USN bytes processed. Usn Journal verification completed. Windows has scanned the file system and found no problems. No further action is required. 29542399 KB total disk space. 21483780 KB in 120588 files. 98324 KB in 38077 indexes. 0 KB in bad sectors. 410571 KB in use by the system. 26464 KB occupied by the log file. 7549724 KB available on disk. 4096 bytes in each allocation unit. 7385599 total allocation units on disk. 1887431 allocation units available on disk.
Step 6:
Please see attached the log collector zip
Last edited by Brink; 21 Jan 2018 at 17:01. Reason: code box