re-installing Windows 10, error 0xC1900101 - 0x20017: bad drivers?

Hm, I couldn't find any of those logs except for setupact.log.

Under the C:\$Windows.~BT\ directory, I could only find a folder called NewOS

I did a search for setupmem.dmp for the whole harddrive, and it wasn't to be found.
I did find setupapi.dev.log under windows\inf and windows.old\inf\windows

I put the files on a dropbox folder with the following link. I'm not clear on how to read them, or rather, I don't know what I'm looking for.

https://www.dropbox.com/sh/94lpttrps...HVLTxY0la?dl=0

The information in the link was from 2012.

Download and install everything: voidtools

Search again for the panther files.


C:\$WINDOWS.~BT\Sources\Panther
C:\Windows\Panther
setuperr.log
setupact.log
Setupmem.dmp
setupapi.dev.log
BlueBox.log
$Windows.~bt\Sources\Rollback*.evtx
$Windows.~bt\Sources\Rollback\setupmem.dmp
$Windows.~bt\Sources\Rollback\setupapi\setupapi.dev.log


C:\$Windows.~BT\Sources\Rollback


BlueBox.log
$Windows.~bt\Sources\Rollback\setupmem.dmp
$Windows.~bt\Sources\Rollback*.evtx
$Windows.~bt\Sources\Rollback\setupapi\setupapi.dev.log


Setupmem.dmp
setupapi.dev.log
Event logs (*.evtx)

Great! I'll try that tomorrow. I ran the program and it saw the setuperr.log but not in the folder you suggested, but rather C:\$WINDOWS.~WS\Sources

Not sure what the difference is. Anyway, I'll run the searches again tomorrow and upload the new files.

Here are the new files that I found through that program you provided:

https://www.dropbox.com/sh/94lpttrps...HVLTxY0la?dl=0

THANKS again! I really appreciate any help I can get for this.

This is a log collector. Please run it. It will collect msinfo32, dumps, dxdiag, event.vwr log, etc. Please post the zip into the thread.

I'm really sorry, but I'm not sure I understand what you want. The program you gave me a link to from voidtools seemed to be a program that searches your harddrive for whatever you're looking for. Is that correct? I looked at it, but I don't know how it collects log information. I did a search for the files you listed, but there were a few that didn't exist. I don't seem to have a C:\$WINDOWS.~BT\Sources\ directory, for example. I do have a C:\Windows.~BT directory, but there is no source directory in that one. I copied the file that seemed to be from Oct. 20th onto Dropbox and created a link for people to look at the files.

Am I to understand you would like all the log files that this program found? It seems that there are quite a few, but most of them seem to be old.

If that's the case, I'll try again tomorrow and put them in zip files onto dropbox. (or is it better to attach it to a message on this forum within a zip file)?

This is the log collector:
BSOD - Posting Instructions - Windows 10 Forums
During the troubleshooting please use English as the default language before creating the logs:
Language - Add, Remove, and Change in Windows 10 General Tips Tutorials
Please post a zip into the thread.
It should include files: msinfo32, dumps, dxdiag, event log, etc.

One of the problems I've been having is changing the system to English. I've done this many times on other computers, but for some reason, this one just doesn't want to change to English. I put the US keyboard to the top position, but it still remains a Japanese system. I've also downloaded the language pack, but that doesn't do anything either.

I ran the log, but some of the stuff remains in Japanese. Maybe someone can still understand it?

I've attached the log file.

The logs indicate that the computer is Windows 8.0.

Please start a thread in the the Windows 8 forum.


BIOS バージョン/日付 Award Software International, Inc. F3, 2008/03/03



System Information
------------------
Time of this report: 10/28/2017, 14:34:28
Machine name: JONOBUGS-WORK
Operating System: Windows 8 64-bit (6.2, Build 9200) (9200.win8_gdr.151112-0600)
Language: Japanese (Regional Setting: Japanese)
System Manufacturer: Unknow
System Model: Unknow
BIOS: Award Modular BIOS v6.00PG
Processor: AMD Phenom(tm) 9550 Quad-Core Processor (4 CPUs), ~2.2GHz
Memory: 4096MB RAM
Available OS Memory: 3838MB RAM
Page File: 1773MB used, 2703MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.02.9200.16384 32bit Unicode

Ah, I see. My misunderstanding (>.<) ... I am trying to upgrade my computer to windows 10 but I should be asking the Windows 8 forum! Sorry if I wasted time here!