New
#11
Upgrade error code 0xC1900101 – 0x30018 is often related to an incompatible driver.
When available post a share link for setupdiag using one drive, drop box, or google drive.
https://docs.microsoft.com/en-us/win...rade/setupdiag
Run the DM log collector > upload directly into this thread:
BSOD - Posting Instructions
Download and install: voidtools
Post share links for: (if found)
setupact.log
$Windows.~bt\Sources\Rollback\setupapi\setupapi.dev.log
$Windows.~bt\Sources\Rollback\setupmem.dmp,
$Windows.~bt\Sources\Rollback*.evtx
Post images of all steps into this thread.
This is an upgrade checklist: (modified for upgrading 7 to 10)
Post the images / results into this thread:
Code:UPGRADE CHECK LIST: Run through this check list before the next upgrade attempt: 1) remove nonessential hardware docks USB devices printers headset speakers joysticks projectors scanners plotters portable optical drives (CD, DVD) microphones cameras webcams smartphones bluetooth devices USB drives (other than a windows 10 iso if used for the upgrade) USB Wireless Mouse or Keyboard Receiver, USB Wireless Network Card secondary monitors 2) These should be the only attached devices: wired mouse wired keyboard monitor Any of these that have been done in the past week are not necessary to repeat: 3) open administrative command prompt and type or copy and paste: (repair file system) chkdsk /r /v C: This may take many hours so plan to run overnight Find the chkdsk report in the event viewer using the information in this link and post into the thread: https://www.sevenforums.com/tutorials/433-disk-check.html https://www.sevenforums.com/tutorials/96938-check-disk-chkdsk-read-event-viewer-log.html 4) open administrative command prompt and copy and paste: (repair operating system) sfc /scannow When this has completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread 5) update windows (have all recommended updates installed) and reboot after updates 6) List and uninstall all non-Microsoft antivirus software (This includes always on and manual software.) (This includes running the applicable antivirus uninstall tools for any AV that could have been incompletely uninstalled) (And this includes uninstalling Microsoft Security Essentials (MSE) immediately before the upgrade attempt) 7) List and uninstall all non-Microsoft firewall software 8) List all Microsoft and non-Microsoft drive encryption software. Uninstall all non-Microsoft disk encryption software 9) Run disk cleanup to clean temporary and system files https://www.sevenforums.com/tutorials/818-disk-cleanup-open-use.html 10) Create and verify that the drive has > 30 GB free space (At least 25 GB is needed for maintaining certain dump files) https://www.sevenforums.com/tutorials/129976-hard-disk-space-free-up-recover.html https://www.sevenforums.com/tutorials/274797-disk-management-post-screen-capture-image.html 11) Consider placing the computer in clean startup: https://www.sevenforums.com/tutorials/179159-troubleshoot-application-conflicts-performing-clean-startup.html 12) Detach all SATA devices other than the disk drive that has the Windows operating system (Make sure that the only disk drive that is attached to the computer at the time of the upgrade attempt is the disk drive containing Windows) (Other disk drives may be able to be detached by disconnecting cables or if necessary to remove the drive from the computer) 13) Make sure that there is no metered connection: https://support.microsoft.com/en-us/help/17452/windows-metered-internet-connections-faq 14) Consider making a free backup image: https://www.sevenforums.com/tutorials/73828-imaging-free-macrium.html https://www.sevenforums.com/tutorials/218920-macrium-reflect-create-bootable-rescue-usb-drive.html 15) Test the drive: https://www.sevenforums.com/tutorials/313457-seatools-dos-windows-how-use.html Crystal Disk standard edition: https://crystalmark.info/en/software/crystaldiskinfo/