Upgrade problem with Windows 7 Home x 32 edition to Windows 10 Home

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  1. Posts : 39,972
    windows 10 professional version 1607 build 14393.969 64 bit
       #11

    Upgrade error code 0xC1900101 – 0x30018 is often related to an incompatible driver.

    When available post a share link for setupdiag using one drive, drop box, or google drive.
    https://docs.microsoft.com/en-us/win...rade/setupdiag

    Run the DM log collector > upload directly into this thread:
    BSOD - Posting Instructions

    Download and install: voidtools

    Post share links for: (if found)
    setupact.log
    $Windows.~bt\Sources\Rollback\setupapi\setupapi.dev.log
    $Windows.~bt\Sources\Rollback\setupmem.dmp,
    $Windows.~bt\Sources\Rollback*.evtx

    Post images of all steps into this thread.

    This is an upgrade checklist: (modified for upgrading 7 to 10)
    Post the images / results into this thread:

    Code:
    UPGRADE CHECK LIST:
    Run through this check list before the next upgrade attempt:
    
    1) remove nonessential hardware
    docks
    USB devices
    printers
    headset
    speakers
    joysticks
    projectors
    scanners
    plotters
    portable optical drives (CD, DVD)
    microphones
    cameras
    webcams
    smartphones
    bluetooth devices
    USB drives (other than a windows 10 iso if used for the upgrade)
    USB Wireless Mouse or Keyboard Receiver, USB Wireless Network Card
    secondary monitors
    
    
    2) These should be the only attached devices:
    wired mouse
    wired keyboard
    monitor
    
    Any of these that have been done in the past week are not necessary to repeat:
    
    
    3) open administrative command prompt and type or copy and paste: (repair file system)
    chkdsk /r /v C:
    This may take many hours so plan to run overnight
    Find the chkdsk report in the event viewer using the information in this link and post into the thread:
    https://www.sevenforums.com/tutorials/433-disk-check.html
    https://www.sevenforums.com/tutorials/96938-check-disk-chkdsk-read-event-viewer-log.html
    
    4) open administrative command prompt and copy and paste: (repair operating system)
    sfc /scannow 
    
    When this has completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
    
    5) update windows (have all recommended updates installed) and reboot after updates
    
    6) List and uninstall all non-Microsoft antivirus software
    (This includes always on and manual software.)
    (This includes running the applicable antivirus uninstall tools for any AV that could have been incompletely uninstalled)
    (And this includes uninstalling Microsoft Security Essentials (MSE) immediately before the upgrade attempt)
    
    7) List and uninstall all non-Microsoft firewall software
    
    8) List all Microsoft and non-Microsoft drive encryption software. 
    Uninstall all non-Microsoft disk encryption software
    
    9) Run disk cleanup to clean temporary and system files
    https://www.sevenforums.com/tutorials/818-disk-cleanup-open-use.html
    
    10) Create and verify that the drive has > 30 GB free space (At least 25 GB is needed for maintaining certain dump files)
    https://www.sevenforums.com/tutorials/129976-hard-disk-space-free-up-recover.html
    https://www.sevenforums.com/tutorials/274797-disk-management-post-screen-capture-image.html
    
    
    11) Consider placing the computer in clean startup:
    https://www.sevenforums.com/tutorials/179159-troubleshoot-application-conflicts-performing-clean-startup.html
    
    12) Detach all SATA devices other than the disk drive that has the Windows operating system
    (Make sure that the only disk drive that is attached to the computer at the time of the upgrade attempt is the disk drive containing Windows)
    (Other disk drives may be able to be detached by disconnecting cables or if necessary to remove the drive from the computer)
    
    13) Make sure that there is no metered connection:  https://support.microsoft.com/en-us/help/17452/windows-metered-internet-connections-faq
    
    14) Consider making a free backup image:
    https://www.sevenforums.com/tutorials/73828-imaging-free-macrium.html
    https://www.sevenforums.com/tutorials/218920-macrium-reflect-create-bootable-rescue-usb-drive.html
    
    15) Test the drive:
    https://www.sevenforums.com/tutorials/313457-seatools-dos-windows-how-use.html
    Crystal Disk standard edition:
    https://crystalmark.info/en/software/crystaldiskinfo/
      My Computer


  2. Posts : 132
    Currently Windows 10 Pro
    Thread Starter
       #12

    Like I said , I'll check it again , Friday is the earliest as old mate lives 150 miles away.

    I do know he has two Anti Virus programs installed .i.e. McAffey and Nortons Security, also has Malwarebytes including 2 Iobit software programs.

    From what I have read on some posts that have had this problem as well as googling those error codes, it appears a lot of people had similar issues.

    It was suggested to remove or disable all antivirus programs as well as get rid of Malwarebytes and possibly Iobit software. I did not install them previously, they also never came installed when he purchased the pc, some other person installed those other programs well after the original Windows 10 Rollout was offered.
      My Computer


  3. Posts : 12,429
    Win10 Version 21H2 Pro and Home, Win11 Pro
       #13

    There can be problems having 2 or more antivirus/antimalware programs running at the same time. They can be installed but only in a manually-run scenario with 1 set to run normally/in the background. The issue usually is in how the definitions of infections are determined and handled. If Norton is being supplied by someone like the ISP/Internet Service Provider or bundled with something else I'd uninstall McAfee and Malwarebytes first.
      My Computers


  4. Posts : 132
    Currently Windows 10 Pro
    Thread Starter
       #14

    Berton said:
    There can be problems having 2 or more antivirus/antimalware programs running at the same time. They can be installed but only in a manually-run scenario with 1 set to run normally/in the background. The issue usually is in how the definitions of infections are determined and handled. If Norton is being supplied by someone like the ISP/Internet Service Provider or bundled with something else I'd uninstall McAfee and Malwarebytes first.
    Ok, I'll be uninstalling McAfee and Malwarebytes to begin with, Check if it has been updated to SP1 and check for errors on disc before trying to upgrade to Windows 10 again and see what transpires.


    This time I'll take better notes of any errors or issues as well as screenshots if possible.
      My Computer


  5. Posts : 24,649
    10 Home x64 (21H2) (10 Pro on 2nd pc)
       #15

    bondy99 said:
    Ok, I'll be uninstalling McAfee....

    It can be difficult to remove completely. You may need the McAfee Consumer Product Removal tool (MCPR)
    https://service.mcafee.com/webcenter...3Dcaj8jaib0_67
      My Computers


  6. Posts : 39,972
    windows 10 professional version 1607 build 14393.969 64 bit
       #16

    In addition to the McAfee uninstall tool run these uninstall tools:

    Download and run the Norton Remove and Reinstall tool
    https://downloads.malwarebytes.com/file/mb_clean
    COMPLETELY remove IOBit - IObit.Com Forums


    When available please post the share links, and logs in post #11.
      My Computer


  7. Posts : 4,585
    Windows 10 Pro
       #17

    Ya he doesn`t need all those programs.

    McAfee and Norton are both garbage, in my opinion.
      My Computers


  8. Posts : 132
    Currently Windows 10 Pro
    Thread Starter
       #18

    Thanks for the additional help people.

    - - - Updated - - -

    Update,

    Went to see old mate today and checked his pc. It is Windows 7 Home Premium with Service Pack 1 installed.

    I used Revo Uninstaller to remove McAfee , Malwarebytes and all Iobit software. Done a Disk Check as well as scan for errors. Took a very long time, Found no issues.

    I then inserted disk with Windows 10 , clicked on setup and go through the process. It went through to the installation stage 100%, then the next stage, started to work on updates, got to 30% then self booted to next screen, black colour (normal) then back to the blue screen....do not switch off computer working on updates, ...then up came the screen with a rectangular box saying,

    Install Windows
    The System Registry Contains Invalid File Path. Installation cannot proceed.
    This System Image was applied without guaranteeing the drive letter assignment would match across computer.


    Had to turn pc off then reboot, Windows then began uninstalling previous steps back to Windows 7.

    After this occurred . Same message as per previous occurred.

    0xC199090101 - 0x30018
    The installation failed with FIRST_BOOT phase with an error during SYSTEM-SPECIALIZE Operation.

    See https://go.microsoft.com/fwlink/?LinkID=528892.

    I pasted this link in web browser, took me to Microsoft webpage with explanations as what it could be and work arounds.

    Still no joy, as yet.
      My Computer


  9. Posts : 39,972
    windows 10 professional version 1607 build 14393.969 64 bit
       #19

    When available please post the results from post #11:

    a) setupdiag
    b) DM log collector
    c) setupact.log
    d) $Windows.~bt\Sources\Rollback\setupapi\setupapi.dev.log
    e) $Windows.~bt\Sources\Rollback\setupmem.dmp,
    f) $Windows.~bt\Sources\Rollback*.evtx

    In post #16 run each of the manufacturer uninstall applications.
      My Computer


  10. Posts : 34,980
    Win 10 Pro (1903) (2nd PC is 21H2)
       #20

    The System Registry Contains Invalid File Path.
    It would be helpful if you can identify that from the log files.

    ***************************************************************************************
    This seems exactly your case:
    Windows 10 2004: Upgrade fail due to drive letter on boot partition | Born's Tech and Windows World
    Does the System Reserved Partition have a drive letter?

    Post a screenshot of the partitions using a 3rd party partition manager (not Disk Management).

    Clue: it shouldn't.

    It is also easier and quicker when needing to repeat thiese attempts to have an iso file you've downloaded, then log in, rt click the iso file, click Mount (advise if Mount not available). the open the new drive letter created, double click setup.exe.

    Then choose NOT to accept updates (a lower risk of failure and saves time and the downloads).
      My Computers


 

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