Hi, I tried following the windows support article (for MBR) to try and resolve the above issue so that updates to 1903 could be applied. At step 10 you are instructed to backup permission to the srp drive and ensure all files are shown as successful and none are failed. When I did this 1 file was shown as failed but there are no additional instructions as to what action to take if this occurs. Any advice?
1) Please update the specs in the "My Computer" section:
System Specs - Fill in at Ten Forums
In the left corner below in your post you find 'My System Specs'.
After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
System Info - See Your System Specs - Windows 7 Help Forums
Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, USB wireless network card, etc.)
2) Open administrative command prompt and type or copy and paste:
3) sfc /scannow
4) dism /online /cleanup-image /scanhealth
5) dism /online /cleanup-image /restorehealth
6) sfc /scannow
7) chkdsk /scan
8) wmic recoveros set autoreboot = false
9) wmic recoveros set DebugInfoType = 7
10) bcdedit /enum {badmemory}
11) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
12) Make sure that there is no over clocking while troubleshooting.
13) run setupdiag > post a share link into the thread using one drive, drop box, or google drive
https://docs.microsoft.com/en-us/win...rade/setupdiag
14) Run HD Tune (free version) (all drives)
HD Tune website
Post images into the thread for results on these tabs:
a) Health
b) Benchmark
c) Full error scan
15) Run Sea Tools for Windows
long generic test
Post an image of the test result into the thread
SeaTools for Windows |
Seagate
How to use SeaTools for Windows | Seagate Support US
16) Open disk management > by default some columns are compressed > widen each Status and Volume > make sure the contents within the parenthesis are in full view and that none of the characters are cutoff > view disk 0 > widen this row as needed so that all of the characters are in full view > post an image into the thread
Disk Management - How to Post a Screenshot of
17) Download and install: Minitool Partition Wizard > post an image into the thread
MiniTool Partition Wizard Free Edition - Free download and software reviews - CNET Download.com
18) Download and install: Everything
voidtools
19) Launch the application and search for:
folders:
\$Windows.~bt\sources\panther
\$Windows.~bt\Sources\Rollback
\Windows\Panther
\Windows\Panther\NewOS
files:
setupact
setuperr
20) post share links into the thread for these files (only folders/files related to the latest upgrade failure)
Last edited by zbook; 12 Nov 2019 at 11:14.
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