Windows 10 Reset Problem


  1. GeorgeCB
    Posts : 24
    Windows 10
       New #1

    Windows 10 Reset Problem


    I hope this isn't a daft query. I have an ACER laptop running Windows 10 which has had a registry / profile malfunction. Despite my best (but limited) efforts I have been unable to fix it and it has been suggested that I do a factory reset. But this is my question - when I bought the ACER it was running Windows 8 but has been updated over the years. Will a factory reset return me to Win 8 and if so will it be easy to restore to Win 10.

    I would be most appreciative of any help and advice.

    Thanks

    George
      My Computer
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  3. Megahertz
    Posts : 6,495
    Windows 11 Pro - Windows 7 HP - Lubuntu
       New #2

    On OEM computers, Factory Reset loads an image stored on the Factory Recover partition.
    As your computer came with Win 8, the Factory Recover partition has a Win 8 image.
    My suggestion is to do a clean install:
    - Save all your data to a external disk as Clean install deletes everything.
    - Download a Win 10 iso and create a USB installation disk using M$ tool https://www.microsoft.com/en-us/soft...load/windows10
    - Do a Clean Install Windows 10

    A repair install (run setup from current Windows) will reinstall windows keeping your data and programs.
    You can try it fist and if doesn't fix, do the clean install.
    Last edited by Megahertz; 14 Jun 2019 at 12:11.
      My Computers
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