1.    07 Aug 2017 #1
    Join Date : Aug 2015
    Posts : 42
    Windows 10 SL x64

    Windows 10 reset problem


    My laptop is HP Pavilion with i5-7200u, 12 GB RAM, 1 TB HDD (SATA) + IntelHD/9400MX. This HP has OEM Windows 10 SL preinstalled.

    My problem is: when I want to 'reset' Windows, it complains it could not find recovery environment. Exact error message attached:

    Click image for larger version. 

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    This is my partition table:
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    What I want: exactly, without using thumbdrive or external tools, how do I recreate the necessary environment so I can use 'reset this PC' feature normally?

    I have tried Google, of course, but they're all either requiring Thumbdrive to make recovery partition in that thumbdrive or using external tools which I don't want.

    Help, please, and thank you in advance.
      My ComputerSystem Spec
  2.    07 Aug 2017 #2
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,055
    Win 10 Pro (1703)

    Your system apparently claims to be UEFI (EFI partition).

    But there's no Recovery partition. Did you delete that?

    This is what a UEFI boot configuration typically looks like: (I've used Minitool Partition Wizard which gives more info- Disk Management does not show the 16Mb partition by design).
    Click image for larger version. 

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      My ComputerSystem Spec
  3.    07 Aug 2017 #3
    Join Date : Aug 2015
    Posts : 42
    Windows 10 SL x64
    Thread Starter

    I have double checked, but I don't seem to recall deleting any partition. I did shrink drive C: and made drive D:, but it's all with Windows' partition tools - I shouldn't be able to delete the recovery, right?

    Maybe I should download that tool you used to triple check everything.
      My ComputerSystem Spec
  4.    07 Aug 2017 #4
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,055
    Win 10 Pro (1703)

    You can delete that partition, yes. You then lose the advanced recovery options and the rather feeble automatic repair. And apparently the ability to reset...

    What I want: exactly, without using thumbdrive or external tools, how do I recreate the necessary environment so I can use 'reset this PC' feature normally?
    - personally, I don't believe that's achievable. Someone else may well know better.
      My ComputerSystem Spec
  5.    09 Aug 2017 #5
    Join Date : Aug 2015
    Posts : 42
    Windows 10 SL x64
    Thread Starter

    Thanks. I'll just use my Win 10 thumbdrive and reformat everything. HP bloats kind of annoying.
      My ComputerSystem Spec

 


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