Windows 10: Windows 10 reset problem

  1.    07 Aug 2017 #1

    Windows 10 reset problem

    My laptop is HP Pavilion with i5-7200u, 12 GB RAM, 1 TB HDD (SATA) + IntelHD/9400MX. This HP has OEM Windows 10 SL preinstalled.

    My problem is: when I want to 'reset' Windows, it complains it could not find recovery environment. Exact error message attached:

    Click image for larger version. 

Name:	image.png 
Views:	3 
Size:	32.8 KB 
ID:	147567

    This is my partition table:
    Click image for larger version. 

Name:	image.png 
Views:	4 
Size:	44.5 KB 
ID:	147568

    What I want: exactly, without using thumbdrive or external tools, how do I recreate the necessary environment so I can use 'reset this PC' feature normally?

    I have tried Google, of course, but they're all either requiring Thumbdrive to make recovery partition in that thumbdrive or using external tools which I don't want.

    Help, please, and thank you in advance.
      My ComputerSystem Spec

  2.    07 Aug 2017 #2

    Your system apparently claims to be UEFI (EFI partition).

    But there's no Recovery partition. Did you delete that?

    This is what a UEFI boot configuration typically looks like: (I've used Minitool Partition Wizard which gives more info- Disk Management does not show the 16Mb partition by design).
    Click image for larger version. 

Name:	1.jpg 
Views:	3 
Size:	25.4 KB 
ID:	147573
      My ComputerSystem Spec

  3.    07 Aug 2017 #3

    I have double checked, but I don't seem to recall deleting any partition. I did shrink drive C: and made drive D:, but it's all with Windows' partition tools - I shouldn't be able to delete the recovery, right?

    Maybe I should download that tool you used to triple check everything.
      My ComputerSystem Spec

  4.    07 Aug 2017 #4

    You can delete that partition, yes. You then lose the advanced recovery options and the rather feeble automatic repair. And apparently the ability to reset...

    What I want: exactly, without using thumbdrive or external tools, how do I recreate the necessary environment so I can use 'reset this PC' feature normally?
    - personally, I don't believe that's achievable. Someone else may well know better.
      My ComputerSystem Spec

  5.    09 Aug 2017 #5

    Thanks. I'll just use my Win 10 thumbdrive and reformat everything. HP bloats kind of annoying.
      My ComputerSystem Spec


Related Threads
Hello, Ok I have a clone of my OS on my original hard drive that I want to keep for warranty reasons since I installed an SSD, the only problem is when I have my original drive hooked up it causes all kinds of little problems because my PC receives...
I am doing some OS maintenance on friends Surface Pro 2 currently running Win 10 Pro x64. One of the things I want to do is implement a backup process using Macrium Reflect. The HDD has a Recovery partition on it of around 6GB (full) but I don't...
After I did a clean install of Win10 about a year ago, I created a USB Recovery Drive. I also have a Norton Security Recovery Drive and I’ve created USB Bootable PE Rescue Disk by Kyhi. I also use Acronis to create regular full disk images and I...
How to make a D:\ partition ? in Performance & Maintenance
I bought a new PC after my original PC crashed, apparently it no longer has a working internal drive. The original files I need to recover were on two partitions, C\ and D\. So now when I boot up with the new Windows 10 PC, how can I set aside...
Hello everyone, This is my very first post to this forum, so please don't bite my head off if my question has been answered already or if it's in the wrong section. :o So, I've had this 1Tb HDD lying around unused, so I had the bright idea of...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 02:58.
Find Us