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Windows 10 does not boot after forced shutdown
Hi,
My HP Pavilion G6 laptop is no more booting into Windows 10 after I did a forced shutdown 3 days back when the system was hung. I am not sure if some Windows 10 update was running in the background when I forced a shutdown.
Till now I have tried the following;
- Used F2 to get into system diagnostics and run 'memory test' and 'hard disk test'. Both have passed.
- Got into BIOS using F10 and checked all BIOS settings and boot options in BIOS are correct.
- Tried to boot from Windows 10 installation disk to run recovery, however it never boots from the DVD. It gives the error shown in the attachment. (some how I am not able to upload any attachments)
- Used Esc to get into the systems recovery option. The Windows 10 logo comes up with the waiting circle going round and round showing its doing something. However, even after 12 hrs I did not find any change and the system is stuck in the same same Windows logo screen.
- I have done a long power-down as suggested in one of the posts in this forum (holding down power button for more than 30 secs) and then trying to boot. This too did not help.
Every time it come back into the same Windows 10 logo screen and stays in that state for eternity.
Any help in getting the system to boot from DVD/re-installation of Windows 10 will of great help.
regards,
Rinjo