screen turns black after signing in


  1. Shairah
    Posts : 1
    windows 10
       New #1

    screen turns black after signing in


    im having problems with my laptop. i just have installed windows 10. after signing in, few minutes later the screen suddenly turns black and restart again. what should i do to fix it?
      My Computer
    Quote Quote

  3. Caledon Ken
    Posts : 30,198
    Windows 11 Pro x64 Version 23H2
       New #2

    Hi Shairah. Welcome to the TenForums @Shairah

    Could be a display driver issue. You said it will boot and then dies. Boot and in Cortana type reliability History. Click on the app. There are likely some red x's. Clcik on one and see the description below as to what caused it. If you have phone snap a quick picture so you can read after it crashes.

    If this happens to fast then I would try to enter the Advance Start Up options and head to Safe Mode. To start the process hold the shift key down and click restart.

    Here is the tutorial

    Boot to Advanced Startup Options in Windows 10

    Hopefully you will have more time to perform steps and see what is causing.


    Ken
      My Computer
    Quote Quote

 

  Related Discussions
Hi guys, hope you're all doing well, I have been having issues lately since formatting my pc onto a brand new drive. I've had no BSOD, no lockups etc the issue I'm facing when I start my pc for the first time of the day it boots up fine, get to the...
hey there, i got a problem with a dual screen setup. when i boot my computer and turn on monitors my 2nd monitor doesnt stay on. he usualy turns black. then i gotta turn em off and on again like two times before he stays on. when he stays on i...
Good day, Im not sure if this can be considered a BSOD issue, but hear me out. Im using Win10 Ver 1809 ive been experiencing this quite often these days. My screen freezes turns to black screen then back to normal. Its weird coz I play a lot...
My laptop recently undergone an update and it did not finish completely. During the update, my screen turned black and there was a box which says "Personalized Settings". I decided to turn off my computer and when i signed back in, it brought me to...
Did reset and it never finished now it just goes to a black screen
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 15:31.
Find Us




Windows 10 Forums