1.    23 Aug 2017 #1
    Join Date : Aug 2017
    Posts : 1
    windows 10

    screen turns black after signing in


    im having problems with my laptop. i just have installed windows 10. after signing in, few minutes later the screen suddenly turns black and restart again. what should i do to fix it?
      My ComputerSystem Spec
  2.    24 Aug 2017 #2
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,068
    Windows 10 Pro Build 1703

    Hi Shairah. Welcome to the TenForums @Shairah

    Could be a display driver issue. You said it will boot and then dies. Boot and in Cortana type reliability History. Click on the app. There are likely some red x's. Clcik on one and see the description below as to what caused it. If you have phone snap a quick picture so you can read after it crashes.

    If this happens to fast then I would try to enter the Advance Start Up options and head to Safe Mode. To start the process hold the shift key down and click restart.

    Here is the tutorial

    Boot to Advanced Startup Options in Windows 10

    Hopefully you will have more time to perform steps and see what is causing.


    Ken
      My ComputerSystem Spec

 


Similar Threads
Thread Forum
Solved Right Click turns the Screen Black!!!!
I'm running Windows 10 64-bit and whenever i right click on desktop the screen turns black. Check out video for more details(The video is in windows 8.1 but the problem is the same and still persists). Please help me! Thanks in...
General Support
pc turns in and goes to a black screen
Did reset and it never finished now it just goes to a black screen
Drivers and Hardware
Window turns black when moved from one screen to another
I've just installed Windows 10 and have been having quite a few problems. I've resolved most of them however can't work out why some programs will start up fine but when I try to drag them to my third monitor, they the window goes black. When I...
Graphic Cards
Solved Dual screen issue, 2nd screen turns black ...
hey there, i got a problem with a dual screen setup. when i boot my computer and turn on monitors my 2nd monitor doesnt stay on. he usualy turns black. then i gotta turn em off and on again like two times before he stays on. when he stays on i...
Graphic Cards
Screen Turns Black after 10-15 Minutes
Hi, i have freshly formatted my computer, installed all the updates and drivers, i have also RMA'd my video card (which i thoroughly tested and found it works fine on other computers.) but i cant figure out why my screen goes black but the computer...
General Support
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 17:22.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums