New
#1
Black screen no cursor previous screen of starting repair
One of my coworkers recently bought a new Toshiba laptop. He has only had it a few months before one day he turned his comp on and it loaded into starting recovery repair or something along those lines. he tried turning it on and off a few times only to be stuck in the starting recovery repair screen. fast forward a few days later and the comp will turn on as in power button/caps lock/Num lock lights up and the fan turns on. I can't tell if the hard drive is kicking on. Black screen no cursor no nothing. I have tried turning it off taking the battery out and pressing the power button and then restarting but... I get nothing.
Any ideas how I can get this thing to start working again? He doesnt have anything important on the comp just used it for emailing and youtube.
Let me know what you guys think any help is appreciated...