black screen after starting pc

  1.    20 Jan 2017 #1

    black screen after starting pc

    Hi, when I start my pc the computer brand comes up and then it all goes black. I can see a mouse cursor but only that. I can't enter boot manager either.
      My ComputerSystem Spec

  2.    20 Jan 2017 #2


    Please select Option Six - Boot to Advanced Startup Options from a Hard Reboot:

    In this scenario, you may instead see the following on the screen: Preparing Automatic Repair
    Let the computer boot to the Automatic Repair screen.

    Next, select Option One - To Do a System Restore of Windows 10 at Boot:
    System Restore Windows 10
    You may want to read the tutorials before you engage in the process.

    Please provide an update on results. Thanks!
      My ComputerSystem Spec

  3.    21 Jan 2017 #3

    I have turned it on and off many times now but i'm still not getting that message
    Last edited by Aslakk; 21 Jan 2017 at 03:03.
      My ComputerSystem Spec

  4.    21 Jan 2017 #4

    Try Option Five:

    Boot to Advanced Startup Options from Windows 10 Installation USB or DVD
      My ComputerSystem Spec


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