New
#1
Continuous scrolling in system menus - not documents etc though
Putting the mouse in menus (start menu or drop down menus) when I scroll down it scrolls itself back to the top again.
I've read the various suggested fixes, and tried them- even ones that don't apply ( this is desperation).
Its not a hardware issue. Because I've swapped mice and USB wireless dongles, and disabled the keyboard. Also it doesn't happen within documents. But it does happen with my start menu and printer list. And when I tried to change mouse scroll settings it instantly scrolled up to the max number in the number of lines settings
I've made sure the setting for turning off scrolling unused Windows is off. Or whatever it's called- as recommended.
I've run DISM and SFC.
I've booted into safe mode. And I've also done a clean restart.
I've checked this applies to both users on the PC.
I've done a system restore.
And since I couldn't uninstall the last Widows update (because I couldn't scroll the list)I did a reimage from Macrium to a version from two weeks ago- the problem started within the last 48 hours.
I'm at a loss to think of what else to try. All the various suggestions in threads I've seen on the internet run out at this point.
It's making my PC very difficult, if not impossible, to use. e.g I have two printers. If I want to switch from the default to the other in the list, then the list scrolls itself to the top, which is "print to file".
This does not happen in pages of documents or web pages. I can scroll up and down in this post, no problem, and the web page that contains it. Only in system elements (e.g. longer or drop down menus)
After Macrium reimage I have;
Edition Windows 10 Home
Version 22H2
Installed on 09/09/2021
OS build 19045.2965
Experience Windows Feature Experience Pack 1000.19041.1000.0
Though this is presumably the version from a couple of weeks ago. it will have been the most recent version, before that. I
Last edited by terryBernstein; 19 Jun 2023 at 05:28. Reason: Spelliing error