Random freezes completely lock up computer

Page 1 of 3 123 LastLast

  1. Posts : 75
    Windows 10
       #1

    Random freezes completely lock up computer


    I'm running Win10 22H2 19045.2604. This has started happening at random. I'll be away from the keyboard for a certain amount of time(I have a KVM) and when I switch back, the machine will be just locked up. No BSOD, no error, no nothing. It is happening completely at random. Sometimes things will run for a month, sometimes I'll get two freezes in a 24 hour window. Where should I start to troubleshoot this?
      My Computer


  2. Posts : 4,804
    Windows 11 Pro 64 Bit 22H2
       #2

    Try a Clean Boot. If this works, you can keep it this way. Or you can add 1 Service or Startup item at a time until the computer starts freezing, then you will know the culprit.
      My Computer


  3. Posts : 373
    Windows 10 Home 21H2
       #3

    @kruuth:

    Open Task Manager to close whatever is causing the freeze.

    Have a look at this link, before your system freezes again

    Task Manager Hidden Behind a Frozen Window! How to Use It?

    Thanks
      My Computer


  4. Posts : 75
    Windows 10
    Thread Starter
       #4

    OldGrantonian said:
    @kruuth:

    Open Task Manager to close whatever is causing the freeze.

    Have a look at this link, before your system freezes again

    Task Manager Hidden Behind a Frozen Window! How to Use It?

    Thanks
    Thanks but how do I find out what is causing the freeze?
      My Computer


  5. Posts : 373
    Windows 10 Home 21H2
       #5

    .
    @kruuth:
    .
    kruuth said:
    Thanks but how do I find out what is causing the freeze?
    .
    Good question.

    I'm not a techie, and my laptop hasn't frozen since Win 95 (or whatever) but I assumed that the app that's causing the freeze would be hogging nearly 100% of the resources.

    So close that process.

    I think Windows is now sufficiently robust to withstand arbitrary killing of processes.

    Thanks.

    Added:

    Of course, Ctrl+Alt+Del (AKA "the 3-finger salute") is the ancient way to unstick things.

    If Task Manager opens but is underneath, I think Alt+O alters the desktop display hierarchy.
    .
      My Computer


  6. Posts : 75
    Windows 10
    Thread Starter
       #6

    OldGrantonian said:
    .
    @kruuth:
    .

    .
    Good question.

    I'm not a techie, and my laptop hasn't frozen since Win 95 (or whatever) but I assumed that the app that's causing the freeze would be hogging nearly 100% of the resources.

    So close that process.

    I think Windows is now sufficiently robust to withstand arbitrary killing of processes.

    Thanks.

    Added:

    Of course, Ctrl+Alt+Del (AKA "the 3-finger salute") is the ancient way to unstick things.

    If Task Manager opens but is underneath, I think Alt+O alters the desktop display hierarchy.
    .
    That really doesn't help. The issue here is that the machine hard locks up and I can't even get to the task manager, much less use Ctrl-Alt-Delete combo.
      My Computer


  7. Posts : 373
    Windows 10 Home 21H2
       #7

    .
    kruuth said:
    ... the machine hard locks up and I can't even get to the task manager, much less use Ctrl-Alt-Delete combo.
    .
    Does Ctrl+Alt+Esc work ?
    .
      My Computer


  8. Posts : 75
    Windows 10
    Thread Starter
       #8

    OldGrantonian said:
    .

    .
    Does Ctrl+Alt+Esc work ?
    .
    No. As I said it's a hard freeze
      My Computer


  9. Posts : 373
    Windows 10 Home 21H2
       #9

    .
    kruuth said:
    No. As I said it's a hard freeze
    .
    When responding to tricky issues it would help if you used the format that your workplace Help Desk people tell you to use when reporting an issue. Describe your actual steps:

    - I pressed this. X happened.
    - I typed that. Y happened.
    - I clicked the other. Z happened.

    Just because you don't see the TM doesn't mean it's not in the desktop object array.

    After the two commands that I have already suggested, did you actually try Alt+O (Oscar) to bump the TM to the top of the desktop object display hierarchy? You might need to press Alt+O several times - depending on how many windows you had open at the time of the freeze.

    IMO the frozen screen will be the topmost object, so you need to use Alt+O at least once to move TM up through the levels.

    Thanks
    .
    Last edited by OldGrantonian; 08 Jun 2023 at 01:11.
      My Computer


  10. Posts : 75
    Windows 10
    Thread Starter
       #10

    OldGrantonian said:
    .

    .
    When responding to tricky issues it would help if you used the format that your workplace Help Desk people tell you to use when reporting an issue. Describe your actual steps:

    - I pressed this. X happened.
    - I typed that. Y happened.
    - I clicked the other. Z happened.

    Just because you don't see the TM doesn't mean it's not in the desktop object array.

    After the two commands that I have already suggested, did you actually try Alt+O (Oscar) to bump the TM to the top of the desktop object display hierarchy? You might need to press Alt+O several times - depending on how many windows you had open at the time of the freeze.

    IMO the frozen screen will be the topmost object, so you need to use Alt+O at least once to move it up through the levels.

    Thanks
    .
    OK I gave you all the info I have. As I said multiple times I can't do ANY of those commands. It is hard locked. No mouse, no keyboard. I can't do any of these things. I can't press Alt+O or anything. As I said in the original heading. It is completely frozen.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 16:48.
Find Us




Windows 10 Forums