Windows Explorer Hangs On Blue Spinning Circle.

I just got a brand-new at the beginning of the month. It’s a HP Slim Desktop - S01-pF1046b Product number: 9EE15AA#ABA. Operating system Windows 10 Home 64-bit Edition, Version 20H2, installed on ‎12/‎01/‎2020, OS build 19042.685, Experience Windows Feature Experience Pack 120.2212.551.0. Microprocessor Intel Core i3-10100 CPU @ 3.60GHz System memory 8 GB Memory slot 1 8GB Micron 3200MHz System board 8768 A (SMVB) Everything has been working ok, short of trying to move images from a recovered hard drive around to different folder on an external drive which has locked the computer up three times, I had to power the system down by holding the power button. I was moving over 170,000 images maybe the issue.

What my biggest problem is, not sure if they are related, when I open windows explorer, I touch any icon and the blue circle comes up spinning for a long time. I cannot do anything with explorer till it stops spinning. It also affects the desktop icons as well. I recently restored my explorer quick access views, and folder view settings. I have run HP’s operating system diagnostics, HP’s hardware diagnostics system fast test, Glarysoft’s Glary on 1-Click Maintenance, Iobit Advance System Care V14 Free on care, manual mode scan. I have run SFC, had a couple of errors it fixed, and reran it with no errors. Ran DISM, with no errors. I deleted everything in %AppData%\Microsoft\Windows\Recent\AutomaticDestinations. I have shut down OneDrive, shut down Dropbox, things that articles have said may cause this issue. I have tried showing icons and never thumbnails. I have rebuilt the index and tried most everything online, short of going back to an earlier date or refreshing Windows. It affects only the primary profile, not the other two and I have restored the folder views and quick view settings on one of the other profiles.

Does Reliability History have entries covering the problem events,if so,the ---view tech details---normally give useable information on lines 1 & 2.
It might be beneficial to use Macrium Reflect,free or paid to back up to another drive,then carry out a clean install,given the changes which have been made.

Please run:

V2:
BSOD - Posting Instructions
How to Upload and Post Screenshots and Files at Ten Forums


Tuneup.bat - Click here to go to the BSOD batch repository to download and run this batch file.

joeandmarg0 said:

Does Reliability History have entries covering the problem events,if so,the ---view tech details---normally give useable information on lines 1 & 2.
It might be beneficial to use Macrium Reflect,free or paid to back up to another drive,then carry out a clean install,given the changes which have been made.

joeandmarg0, thank you for the reply.

This is what I found so far in Reliability History. It appears that IGCCTray fails, a lot

This is directly related to the graphics driver.
In the search box,type in---dxdiag--- and on the display page,you will find the information on the Intel driver.Use this to visit the Intel site only and download the exact same driver,or if available a later version.
If you can,then use Display Driver Uninstaller,[DDU] ,in Safe Mode.then install the new one.
Carefully look at all the supplied components in the driver package and only install those you need.For example,in my case,3D glasses are a waste of space and time.
If you still experience problems,I would seriously consider backing up and a clean install.Your Reliability History is a proverbial rat's nest of red.

zbook said:

Please run:

V2:
BSOD - Posting Instructions
How to Upload and Post Screenshots and Files at Ten Forums


Tuneup.bat - Click here to go to the BSOD batch repository to download and run this batch file.

Thank you zbook for replying. This is what I got.

C:\windows\system32>wmic recoveros get DebugInfoType
DebugInfoType
7




C:\windows\system32>wmic recoveros set DebugInfoType = 7
Updating property(s) of '\\DESKTOP-2PLM25C\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Home|C:\\windows|\\Device\\Harddisk0\\Partition3"'
Property(s) update successful.


C:\windows\system32>wmic recoveros get DebugInfoType
DebugInfoType
7




C:\windows\system32>wmic pagefile list /format:list




AllocatedBaseSize=4711
CurrentUsage=952
Description=C:\pagefile.sys
InstallDate=20201201200709.752012-300
Name=C:\pagefile.sys
PeakUsage=2092
Status=
TempPageFile=FALSE








C:\windows\system32>wmic Computersystem where name="DESKTOP-2PLM25C" get AutomaticManagedPagefile
AutomaticManagedPagefile
TRUE




C:\windows\system32>wmic Computersystem where name="DESKTOP-2PLM25C" set AutomaticManagedPagefile=True
Updating property(s) of '\\DESKTOP-2PLM25C\ROOT\CIMV2:Win32_ComputerSystem.Name="DESKTOP-2PLM25C"'
Property(s) update successful.


C:\windows\system32>wmic Computersystem where name="DESKTOP-2PLM25C" get AutomaticManagedPagefile
AutomaticManagedPagefile
TRUE




C:\windows\system32>bcdedit /enum {badmemory}


RAM Defects
-----------
identifier {badmemory}
Press any key to continue . . ..

Please run tuneup again so that the complete results appear in the thread.

Indicate any difficulty that you had in interpreting or following the instructions.
If you have any suggestion on improving the instructions please comment.



When available please upload V2 results into this thread.

joeandmarg0 said:

This is directly related to the graphics driver.
In the search box,type in---dxdiag--- and on the display page,you will find the information on the Intel driver.Use this to visit the Intel site only and download the exact same driver,or if available a later version.
If you can,then use Display Driver Uninstaller,[DDU] ,in Safe Mode.then install the new one.
Carefully look at all the supplied components in the driver package and only install those you need.For example,in my case,3D glasses are a waste of space and time.
If you still experience problems,I would seriously consider backing up and a clean install.Your Reliability History is a proverbial rat's nest of red.

I will find a driver and remove the old and install the new.

- - - Updated - - -

zbook said:

Please run tuneup again so that the complete results appear in the thread.

Indicate any difficulty that you had in interpreting or following the instructions.
If you have any suggestion on improving the instructions please comment.



When available please upload V2 results into this thread.

I apologize, let me run that again.

- - - Updated - - -

zbook said:

Please run tuneup again so that the complete results appear in the thread.

Indicate any difficulty that you had in interpreting or following the instructions.
If you have any suggestion on improving the instructions please comment.



When available please upload V2 results into this thread.

I ran it again, 3 times, comes up with same results.

Please post results for each V2 and DM into this thread:
BSOD - Posting Instructions

How to Upload and Post Screenshots and Files at Ten Forums




1) Open administrative command prompt (ACP) and type or copy and paste:
2) sfc /scannow
3) dism /online /cleanup-image /scanhealth
4) dism /online /cleanup-image /restorehealth
5) sfc /scannow
6) chkdsk /scan

7) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

Use this link as needed when posting results:
How to Change Post Editor to Source or WYSIWYG Mode at TenForums.com

Please run:
https://www.tenforums.com/attachment...p_plus_log.bat

then upload results into this thread.