PC Randomly Reboots

There are log collectors used in another Ten Forums room.
Run each V2 and DM and upload results into this thread:


https://www.tenforums.com/tutorials/...dows-10-a.html
Change Display Language in Windows 10

BSOD - Posting Instructions

Here's the V2 and DM.

The logs displayed recent BSOD.

The cause was most likely related to GPU (drivers and / or hardware, heat, power to the card, etc.).

Please perform the following steps:

1) Open administrative command prompt and type or copy and paste:
2) sfc /scannow
3) dism /online /cleanup-image /scanhealth
4) dism /online /cleanup-image /restorehealth
5) sfc /scannow
6) chkdsk /scan
7) wmic recoveros set autoreboot = false
8) wmic recoveros set DebugInfoType = 7
9) wmic recoveros get autoreboot
10) wmic recoveros get DebugInfoType
11) bcdedit /enum {badmemory}

12) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

13) Make sure that there is no over clocking while troubleshooting

14) Sometimes there are problems in the bios that produce BSOD

The BIOS: Version/Date American Megatrends Inc. 4.6.5, 07/03/2013


15) Please check to see if this is the most up to date version

16) Open the website for the computer or motherboard manufacturer to view the drivers and post a URL or hyperlink into the thread.

17) To ensure that there are no improper bios settings please reset the bios

18) Sometimes there can be failure to boot after resetting the bios

19) Backup the computer files to another drive or to the cloud.

20) Make a backup image using Macrium:
Macrium Software | Macrium Reflect Free:
Macrium Software | Macrium Reflect Free
Backup and Restore with Macrium Reflect

21) Create a brand new restore point.
Create System Restore Point in Windows 10

How to Clear Your Computers CMOS to Reset BIOS Settings:
How to Clear Your Computer’s CMOS to Reset BIOS Settings
3 Ways to Reset Your BIOS - wikiHow:
3 Ways to Reset Your BIOS - wikiHow
3 Easy Ways to Clear CMOS (Reset BIOS)
How to Clear CMOS (AKA Reset BIOS Settings)


22) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings

a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery window into the thread

b) > on the advanced tab under performance > click on settings > on the performance options window > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory window into the thread

23) Open Ccleaner > click windows tab or custom clean > scroll down to system and advanced > post an image into the thread

24) Choose one of the temperature monitoring software applications: Speecy, HW monitor, Speed fan:
Speccy - Free Download - Piriform: Speccy - System Information - Free
Download Speccy | Find your computer specs, free!
Download Speccy | Find your computer specs, free!
HWMONITOR | Softwares | CPUID: HWMONITOR | Softwares | CPUID
HWMONITOR | Softwares | CPUID
SpeedFan - Access temperature sensor in your computer: SpeedFan - Access temperature sensor in your computer
SpeedFan - Access temperature sensor in your computer


25) Run FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials
FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials:
FurMark - GPU Stress Test
Please make note of the importance of temperature monitoring and aborting the test in the GPU link.
a) Record the maximum temperature and post the maximum temperature into the thread.
b) Record the test duration and post the uninterrupted test duration into the thread.
c) Aim for testing 1 hour.
d) Use the Microsoft snipping tool to post images into the thread.
Take Screenshot in Windows 10 Windows 10 General Tips Tutorials
Take Screenshot in Windows 10

26) For any BSOD:

a) run the V2 log collector to collect new log files

b) open file explorer> this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp
> if the file size is < 1.5 GB then zip > post a separate share link into the thread using one drive, drop box, or google drive

I just found out that the Internet lead wasn't seated properly to my PC, could that be a cause to the problem?

Unlikely.

Microsoft Windows [Version 10.0.18363.752]
(c) 2019 Microsoft Corporation. All rights reserved.


C:\WINDOWS\system32>sfc /scannow


Beginning system scan. This process will take some time.


Beginning verification phase of system scan.
Verification 100% complete.


Windows Resource Protection found corrupt files and successfully repaired them.
For online repairs, details are included in the CBS log file located at
windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline
repairs, details are included in the log file provided by the /OFFLOGFILE flag.


C:\WINDOWS\system32> dism /online /cleanup-image /scanhealth


Deployment Image Servicing and Management tool
Version: 10.0.18362.1


Image Version: 10.0.18363.752


[==========================100.0%==========================] The component store is repairable.
The operation completed successfully.


C:\WINDOWS\system32>
C:\WINDOWS\system32>dism /online /cleanup-image /restorehealth


Deployment Image Servicing and Management tool
Version: 10.0.18362.1


Image Version: 10.0.18363.752


[==========================100.0%==========================] The restore operation completed successfully.
The operation completed successfully.


C:\WINDOWS\system32>
C:\WINDOWS\system32>sfc /scannow


Beginning system scan. This process will take some time.


Beginning verification phase of system scan.
Verification 100% complete.


Windows Resource Protection did not find any integrity violations.


C:\WINDOWS\system32>

Code:

Windows Resource Protection found corrupt files and successfully repaired them

Microsoft Windows [Version 10.0.18363.752](c) 2019 Microsoft Corporation. All rights reserved.C:\WINDOWS\system32>sfc /scannowBeginning system scan. This process will take some time.Beginning verification phase of system scan.Verification 100% complete.Windows Resource Protection found corrupt files and successfully repaired them.For online repairs, details are included in the CBS log file located atwindir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offlinerepairs, details are included in the log file provided by the /OFFLOGFILE flag.C:\WINDOWS\system32> dism /online /cleanup-image /scanhealthDeployment Image Servicing and Management toolVersion: 10.0.18362.1Image Version: 10.0.18363.752[==========================100.0%==========================] The component store is repairable.The operation completed successfully.C:\WINDOWS\system32>C:\WINDOWS\system32>dism /online /cleanup-image /restorehealthDeployment Image Servicing and Management toolVersion: 10.0.18362.1Image Version: 10.0.18363.752[==========================100.0%==========================] The restore operation completed successfully.The operation completed successfully.C:\WINDOWS\system32>C:\WINDOWS\system32>sfc /scannowBeginning system scan. This process will take some time.Beginning verification phase of system scan.Verification 100% complete.Windows Resource Protection did not find any integrity violations.C:\WINDOWS\system32>chkdsk /scanThe type of the file system is NTFS.Stage 1: Examining basic file system structure ... 539136 file records processed.File verification completed. 12043 large file records processed. 0 bad file records processed.Stage 2: Examining file name linkage ... 3849 reparse records processed. 730378 index entries processed.Index verification completed. 0 unindexed files scanned. 0 unindexed files recovered to lost and found. 3849 reparse records processed.Stage 3: Examining security descriptors ...Security descriptor verification completed. 95622 data files processed.CHKDSK is verifying Usn Journal... 39303584 USN bytes processed.Usn Journal verification completed.Windows has scanned the file system and found no problems.No further action is required. 249434111 KB total disk space. 121839164 KB in 348868 files. 260788 KB in 95623 indexes. 0 KB in bad sectors. 661927 KB in use by the system. 65536 KB occupied by the log file. 126672232 KB available on disk. 4096 bytes in each allocation unit. 62358527 total allocation units on disk. 31668058 allocation units available on disk.C:\WINDOWS\system32>wmic recoveros set autoreboot = falseUpdating property(s) of '\\DESKTOP-DDFOH7G\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Pro|C:\\WINDOWS|\\Device\\Harddisk1\\Partition4"'Property(s) update successful.C:\WINDOWS\system32>wmic recoveros set DebugInfoType = 7Updating property(s) of '\\DESKTOP-DDFOH7G\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Pro|C:\\WINDOWS|\\Device\\Harddisk1\\Partition4"'Property(s) update successful.C:\WINDOWS\system32>wmic recoveros get autorebootAutoRebootFALSEC:\WINDOWS\system32>wmic recoveros get DebugInfoTypeDebugInfoType7C:\WINDOWS\system32>bcdedit /enum {badmemory}RAM Defects-----------identifier {badmemory}C:\WINDOWS\system32>

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zbook said:

Code:

Windows Resource Protection found corrupt files and successfully repaired them

Should it be okay now?

When posting text from notepad > save > click edit > re-post > it should display a better layout

Second scannow;

Code:

Windows Resource Protection did not find any integrity violations

Looks good.