New
#111
Not able to do anything. Literally the laptop is as good as dead.
Not able to see anything like device manager or able to enter safe mode...
I've been trying to deal with the black screen issue for the last one month with no success. The Windows key + P trick hasn't had any effect. I don't have a 2nd monitor to try and resolve the "phantom screen" issue if it is in fact sending a signal to a non-existent monitor. I don't have a way to reset to the previous OS.
It wasn't my idea to update and now I'm stuck with this black screen and a cursor that can do nothing.
If anyone has any other tricks up their sleeves, I could really use the help.
Nothing works - no control, alt , del , not able to enter safe mode ...
Guys please help