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USB 3 external HDD Detected but inaccessible-Post Anniverssary update
Hi All,
First thread on these forums but noted a few posts with similar but not quite the same symptoms.
I have a 1TB Seagate external USB3 HDD (not an ssd just a normal spinner). On two Win 10 devices I am now unable to access the contained data after the anniversary update, whereas I was able to before.
Specifically the Device receives power (gets its little blue LED lit up), windows detects the device in Devices and Printers and in Device Manager and Disk Manager. Seems promising so far right?
My Computer shows absolutely nothing relating to the drive, and it used to map to either G or E depending on which of my devices I used. I do not use any virtual drives and it is currently my only usb storage device of any kind.
Brief history on what I've tried so far:
Reboot machine with drive inserted, and left out - no change
Allow windows troubleshooting: drivers appear up to date and nothing specifically shows amiss or with a warning ! in device manager.
Using diskpart in an elevated cmd prompt you can start to see the issue:
which Disk manager agrees with. That being said I am unable to specify any options on the sole partition on this drive except for "delete volume" and "Help", the rest are greyed out, but the two unallocated spaces have everything available I would expect to see. (yes I play Spore - pls don't judge)
I am unable to create a volume in diskpart as the selected disk is not dynamic. I can specify the disk as dynamic, but unsure as to the consequences of any data residing on the drive currently. While its not end-of-the-world stuff if I have to format and start over I would ideally like to keep said data intact if possible.
I have checked the HKLM registry for upper and lower keys but couldn't not find anything within. done a numerous reboots and checked front vs rear usb ports (2 and 3). I've added the option to see hidden items in Device Manager and can see lots of volumes that are greyed out but I am unable to remove them (the option is there it just does nothing).
Hoping a bright spark on these forums can suggest some things to try and get this working. I am unsure if the Upgrade to anniversary is the cause (as the config of the drive looks pretty funky anyway).
Many Thanks,
Steve