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Printer doesn't work anymore after the last Windows update
Hi.
I run Windows 10 64 Pro and updated to 1909 build 18363.900): my printer (Brother 165-C) doesn't work anymore.
I restored previous system image and printer works: so printer is ok.
Strange thing: by the system it's just like printer exists and works fine (troubleshooting reports anything, spooler and direct print return no error messages)... but it seemes nothing is transmitted through USB cable (that works fine in restored system copy).
I tried lots of things such as restart spooler service, etc. etc. with ho avail.
Does anybody's got the same issue? Any hint anybody?
Thank a lot for your time, bye.
P.S.: everytime I try to print something, 5 events are triggered: 4 are the same ID 1000 and 1 ID 372.
ID 1000
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2020-06-11T10:56:41.714037900Z" />
<EventRecordID>50791</EventRecordID>
<Channel>Application</Channel>
<Computer>JOE</Computer>
<Security />
</System>
- <EventData>
<Data>PrintIsolationHost.exe</Data>
<Data>10.0.18362.1</Data>
<Data>8a048925</Data>
<Data>gdi32full.dll</Data>
<Data>10.0.18362.900</Data>
<Data>ed06892c</Data>
<Data>c000041d</Data>
<Data>00000000000d11b0</Data>
<Data>bd4</Data>
<Data>01d63fdefc2bb298</Data>
<Data>C:\WINDOWS\system32\PrintIsolationHost.exe</Data>
<Data>C:\WINDOWS\System32\gdi32full.dll</Data>
<Data>58f400d7-cce0-43af-90ad-200f4358f8c5</Data>
<Data />
<Data />
</EventData>
</Event>
ID 372
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-PrintService" Guid="{747ef6fd-e535-4d16-b510-42c90f6873a1}" />
<EventID>372</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>26</Task>
<Opcode>12</Opcode>
<Keywords>0x8000000000000840</Keywords>
<TimeCreated SystemTime="2020-06-11T10:56:43.183670000Z" />
<EventRecordID>19</EventRecordID>
<Correlation />
<Execution ProcessID="3980" ThreadID="7856" />
<Channel>Microsoft-Windows-PrintService/Admin</Channel>
<Computer>JOE</Computer>
<Security UserID="S-1-5-21-19269683-3364391209-XXXXXXXXXX-1001" />
</System>
- <UserData>
- <PrintOnProcFailedEd xmlns="http://manifests.microsoft.com/win/2...er/core/events">
<Param1>Stampa documento</Param1>
<Param2>Joe</Param2>
<Param3>Brother DCP-165C Printer</Param3>
<Param4>NT EMF 1.008</Param4>
<Param5>2162688</Param5>
<Param6>2108044</Param6>
<Param7>1</Param7>
<Param8>0</Param8>
<Param9>\\JOE</Param9>
<Param10>1726</Param10>
<Param11>La chiamata di procedura remota non č riuscita.</Param11>
</PrintOnProcFailedEd>
</UserData>
</Event>
Last edited by JoeMcLutz; 11 Jun 2020 at 06:35.