External drives: Driver error,or Setup incomplete, but load on restart

zbook said:

There are log collectors used in another forum room.
Please run each V2 and DM and upload results into this thread:
BSOD - Posting Instructions

Thanks zbook. I will do that..

- - - Updated - - -

zbook said:

There are log collectors used in another forum room.
Please run each V2 and DM and upload results into this thread:
BSOD - Posting Instructions

Please see the attached uploads.

1) The Latitude E6400 has Dell tested drivers up to Windows 7.
There are no Windows 8 or 10 Dell tested drivers.
All drivers for Windows 10 are on a trial and error basis.

2) Uninstall Iobit software using the applicable uninstall tool:
COMPLETELY remove IOBit - IObit.Com Forums

3) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings

a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery window into the thread

b) > on the advanced tab under performance > click on settings > on the performance options window > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory window into the thread

4) Run HD Tune (free version) (all drives)
HD Tune website
Post images into the thread for results on these tabs:
a) Health
b) Benchmark
c) Full error scan


5) Run Sea Tools for Windows
long generic test
Post an image of the test result into the thread
SeaTools for Windows |
Seagate
How to use SeaTools for Windows | Seagate Support US

Code:

Event[39978]:
  Log Name: System
  Source: Microsoft-Windows-Kernel-PnP
  Date: 2019-08-11T21:30:28.121
  Event ID: 219
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: DESKTOP-5N5ATR9
  Description: 
The driver \Driver\USBSTOR failed to load for the device USB\VID_12D1&PID_107F&MI_01\6&fd99698&27&0001.


Event[40550]:
  Log Name: System
  Source: Microsoft-Windows-Kernel-PnP
  Date: 2019-08-13T09:37:27.557
  Event ID: 219
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: DESKTOP-5N5ATR9
  Description: 
The driver \Driver\USBSTOR failed to load for the device USB\VID_0480&PID_B207\20181020006288F.



Event[40732]:
  Log Name: System
  Source: Microsoft-Windows-Kernel-PnP
  Date: 2019-08-13T17:32:59.591
  Event ID: 219
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: DESKTOP-5N5ATR9
  Description: 
The driver \Driver\USBSTOR failed to load for the device USB\VID_26BD&PID_9917\070865E2A0944582.


Event[40844]:
  Log Name: System
  Source: Microsoft-Windows-Kernel-PnP
  Date: 2019-08-13T17:51:06.041
  Event ID: 219
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: DESKTOP-5N5ATR9
  Description: 
The driver \Driver\WudfRd failed to load for the device USB\VID_0A5C&PID_5800&MI_01\6&66de6c9&3&0001.


Event[46160]:
  Log Name: System
  Source: Microsoft-Windows-Kernel-PnP
  Date: 2019-08-19T17:43:12.796
  Event ID: 219
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: DESKTOP-5N5ATR9
  Description: 
The driver \Driver\USBSTOR failed to load for the device USB\VID_1C6B&PID_D002\97_406909501820.

Event[58577]:
  Log Name: System
  Source: Microsoft-Windows-Kernel-PnP
  Date: 2019-09-04T13:26:50.444
  Event ID: 219
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: DESKTOP-5N5ATR9
  Description: 
The driver \Driver\USBSTOR failed to load for the device USB\VID_12D1&PID_107F&MI_01\6&fd99698&48&0001.

Code:

Event[46827]:
  Log Name: System
  Source: disk
  Date: 2019-08-20T15:46:42.415
  Event ID: 7
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: DESKTOP-5N5ATR9
  Description: 
The device, \Device\Harddisk1\DR4, has a bad block.

Event[46828]:
  Log Name: System
  Source: disk
  Date: 2019-08-20T15:46:42.419
  Event ID: 7
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: DESKTOP-5N5ATR9
  Description: 
The device, \Device\Harddisk1\DR4, has a bad block.

Thanks zbook. I will get that done and report back.

Hi zbook. Here are the results of the requested tests, except for the Sea Tools long test, which I will do overnight and post the results tomorrow. I did the Sea Tools short test and and it said all was good.

1) When available update the thread with Sea Tools testing results.

2) Check the notebook for dust.
3) Make sure fans are working.

4) Choose one of the temperature monitoring software applications: Speecy, HW monitor, Speed fan:
Speccy - Free Download - Piriform: Speccy - System Information - Free
Download Speccy | Find your computer specs, free!
Download Speccy | Find your computer specs, free!
HWMONITOR | Softwares | CPUID: HWMONITOR | Softwares | CPUID
HWMONITOR | Softwares | CPUID
SpeedFan - Access temperature sensor in your computer: SpeedFan - Access temperature sensor in your computer
SpeedFan - Access temperature sensor in your computer

5) For startup and recovery system failure
a) change kernel to automatic
b) reboot to maintain settings

6) Open administrative command prompt and type or copy and paste:
chkdsk /r /v
This may take hours to run so plan to run overnight.
Run on all drives using the syntax: chkdsk /r /v C: or chkdsk /r /v D: changing the drive letter to the applicable drive.

C:\Windows\system32>chkdsk /r /v
The type of the file system is NTFS.
Cannot lock current drive.

Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)

Type: Y
reboot


7) Use the information in this link to find the chkdsk report in the event viewer. Copy and paste into notepad > save to desktop > post into the thread using one drive or drop box share link:
Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials
Read Chkdsk Log in Event Viewer in Windows 10

8) Run HD Sentinel: (free or trial edition)
Hard Disk Sentinel - HDD health and temperature monitoring
Hard Disk Sentinel - HDD health and temperature monitoring
Post images of each of these tabs into the thread:
Overview tab
Temperature
SMART
Disk performance

Hi zbook. I've followed your latest instructions and have attached the results. thanks for your patience.

The HD Sentinel temperature tab was not displayed.
The maximum temperature recorded was 61 degrees with a current temperature of 37 degrees.
When HD Tune testing was performed the temperature was 61 degrees.

Chkdsk performed cleaning.

zbook said:

The HD Sentinel temperature tab was not displayed.
The maximum temperature recorded was 61 degrees with a current temperature of 37 degrees.
When HD Tune testing was performed the temperature was 61 degrees.

Chkdsk performed cleaning.

Hi zbook. Not sure what you mean - the HD Sentinel tab is displayed in one of the images above.

And what do you mean by Chkdsk performed cleaning?

I had HD Sentinel running before I started this thread and it gave me the same results as the ones I've posted after you suggested I run it again. I'm not sure why the HD Tune gave that 61 degrees figure, because the laptop didn't feel particularly warm. I googled the HD Tune airflow temp thing and it seems others have had similar results to me, with everything fine but the airflow temp ( [Solved] HD Tune airflow temperature - Overclock.net - An Overclocking Community ),

It was displayed and read.

That was an error.

Find a camera or smart phone camera to take pictures and post images into the thread.

Connect all drives to the computer.

Open the BIOS and check to see if all drives are displayed > post an image into the thread

Open device manager > click view > click show hidden devices > expand disk drives > post an image into the thread.

Open file explorer > this PC > view devices and drivers > post an image into the thread

Open disk management > by default some columns are compressed > widen each Status and Volume > make sure the contents within the parenthesis are in full view and that none of the characters are cutoff > view disk 0 > widen this row as needed so that all of the characters are in full view > post an image into the thread
Disk Management - How to Post a Screenshot of



This was the cleaning displayed in the chkdsk report:

Code:

Stage 3: Examining security descriptors ...
Cleaning up 2231 unused index entries from index $SII of file 0x9.
Cleaning up 2231 unused index entries from index $SDH of file 0x9.
Cleaning up 2231 unused security descriptors.

zbook said:

It was displayed and read.

That was an error.

Find a camera or smart phone camera to take pictures and post images into the thread.

Connect all drives to the computer.

Open the BIOS and check to see if all drives are displayed > post an image into the thread

Open device manager > click view > click show hidden devices > expand disk drives > post an image into the thread.

Open file explorer > this PC > view devices and drivers > post an image into the thread

Open disk management > by default some columns are compressed > widen each Status and Volume > make sure the contents within the parenthesis are in full view and that none of the characters are cutoff > view disk 0 > widen this row as needed so that all of the characters are in full view > post an image into the thread
Disk Management - How to Post a Screenshot of



This was the cleaning displayed in the chkdsk report:

Code:

Stage 3: Examining security descriptors ...
Cleaning up 2231 unused index entries from index $SII of file 0x9.
Cleaning up 2231 unused index entries from index $SDH of file 0x9.
Cleaning up 2231 unused security descriptors.

Thanks for all your help zbook. Laptop seems to be working fine now.