laptop won't charge, odd smell coming from it when turned on

CountMike said:

1. It could be faulty charger, you need to check voltage on it's output side, it's supposed to be about 19vDC.

i just checked my voltage. it's 19.5, is that okay?

dalchina said:

Dare I ask.. is the charger one that came with the laptop originally, or one bought e.g. from ebay or Amazon, perhaps from China? I.e. is it genuine, and standards compliant?

my charger came with the laptop originally

Try3 said:

You got a small shock from where exactly?
Where is the smell coming from exactly?

Both sources [shock, smell] are defective & unsafe.
- If the charger produces both the shock & the smell then replace it.
- If either source is the computer then get the computer & the charger checked by somebody who has the skills to diagnose the defective component.

Denis

the smell is mainly coming from the vents at bottom of my laptop. the shock came from either the tip of my charger or the charging port itself

I assume the laptop is dead and won't boot?

DISCONNECT THE CHARGER FROM THE LAPTOP. You can then remove the back panel and inspect the battery and motherboard for damage. If the battery has shorted and burnt there is a chance a new battery may rescue you. Look for evidence of burnt components on the motherboard. In this case you probably need to buy a new laptop. Remove the disk drive for data recovery at the same time if the laptop is junk. I easily found a useful maintenance guide online for my Dell laptop which explains how to remove components.