Also download and install:
Intel® Driver Update Utility
Download Intel® Driver Update Utility
At times it may have some useful updates. Other times it may find drivers that are not applicable but it has its usefulness.
For bsod you must uninstall first as it will see the old drivers and not update.
Yes you download the drivers applicable to the current operating system.
At times you may need to roll back a driver but at this time you want the most up to date driver.
alright so how do I uninstall the drivers using it exactly? Or if I am correct I will need to go in device manager and uninstall internet adapter drivers? If I do that will I still have internet connection?
alright pretty sure I installed the right ones so now I run the chkdsk on the external drive?
See the information that I posted in post 2......the Microsoft link
Had you used ESET AV or is it still installed?
no the external drive has a long way to go.....it will be the very last step
Now you need to run all of the drive tests on the internal drive and post images into the thread:
HD sentinel .......all tests.......error scan, benchmark, health, all tests on the free edition
Sea tools for windows
WDC
Post the scannow and dism restorehealth command results.
Then memory testing with memtest86+ version 5.01
Before you start the RAM testing post a new zip: BSOD - Posting Instructions - Windows 10 Forums
If you have any new bsod post a new zip: BSOD - Posting Instructions - Windows 10 Forums
Updating a driver: https://answers.microsoft.com/en-us/...=1436753520149
What were the other antivirus products that you had used?
Which ones were you using simultaneously?
Which post 2 and ESET AV do you mean is avast still installed? If that was the question Avast was uninstalled and malwarebytes as well
edit: okay I get what you mean um yeah was using avast, malwarebytes was recent (2 days ago or something like that) and that is it, windows defender might have been running as well which I now realise might have been issues with avast...
Reedit: will download the software to test the harddrive as you asked
eapihdrv
Were you using any of these antivirus products: ESET NOD32 Antivirus ESET
Code:Event[6701]: Log Name: System Source: Service Control Manager Date: 2017-09-01T20:01:24.556 Event ID: 7000 Task: N/A Level: Error Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: DESKTOP-EDOMB4N Description: The eapihdrv service failed to start due to the following error: This driver has been blocked from loading
hmm not as far as I knew... weird
in that case how do I uninstall this anti malware?
Attachment 151806 Attachment 151807
See what happens when you run: How do I manually uninstall my ESET security product?
Post a HD Sentinel image of the smart test results.
Disk > surface test (it may take several hours to run)
In the future only one always on antivirus product at one time.
You can also run Malwarebytes manually.
During the troubleshooting process only use Windows defender.
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