BSOD when updating iTunes/Nvidia

zbook said:

It's updating windows.
So when it completes:
In the left lower corner search type: winver
A pop up will appear: about windows
Post an image into the thread.

now stuck on restarting.......

Later in the day I will catch up with you.

If it's getting late where you are you can start Memtest86+ testing once windows completes updating.

2:52pm here in Japan.....

Attachment 150747

Okay so you are fully up to date.

zbook said:

Okay so you are fully up to date.

1) sfc /scannow
2) dism /online /cleanup-image /checkhealth
3) dism /online /cleanup-image /scanhealth
4) dism /online /cleanup-image /restorehealth.

run these again? Upload new zip??

Attachment 150748

Please upload a new zip.
It's up to you which tests you want to catch up on.
Later in the day I'll catch up with you.

This test always stays stuck at 91.5%......

When it completes please post:

1) Administrative powershell: Get-WindowsUpdateLog
This will take approxmately 5 minutes and post a text file on the desktop.
Use a one drive or drop box share link to post into the thread.
2) C:\Windows\Logs\CBS\CBS.log
3) C:\Windows\Logs\Dism\Dism.log
4) dm log collector zip:
BSOD - Posting Instructions - Windows 10 Forums

5) Under computer specifications please update with information on any of these:
printer, headset, keyboard, mouse, xbox, joystick etc. (anything attached to the computer by wireless or wired)
6) Also perform a speedtest.net and post the internet upload and download speeds