BSOD when updating iTunes/Nvidia

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  1. Posts : 481
    WIn 10 pro 64bit
    Thread Starter
       #91

    zbook said:
    It's updating windows.
    So when it completes:
    In the left lower corner search type: winver
    A pop up will appear: about windows
    Post an image into the thread.
    now stuck on restarting.......
      My Computers


  2. Posts : 38,420
    windows 10 professional version 1607 build 14393.969 64 bit
       #92

    Later in the day I will catch up with you.

    If it's getting late where you are you can start Memtest86+ testing once windows completes updating.
      My Computer


  3. Posts : 481
    WIn 10 pro 64bit
    Thread Starter
       #93

    2:52pm here in Japan.....
      My Computers


  4. Posts : 481
    WIn 10 pro 64bit
    Thread Starter
       #94
      My Computers


  5. Posts : 38,420
    windows 10 professional version 1607 build 14393.969 64 bit
       #95

    Okay so you are fully up to date.
      My Computer


  6. Posts : 481
    WIn 10 pro 64bit
    Thread Starter
       #96

    zbook said:
    Okay so you are fully up to date.
    1) sfc /scannow
    2) dism /online /cleanup-image /checkhealth
    3) dism /online /cleanup-image /scanhealth
    4) dism /online /cleanup-image /restorehealth.

    run these again? Upload new zip??
      My Computers


  7. Posts : 481
    WIn 10 pro 64bit
    Thread Starter
       #97
      My Computers


  8. Posts : 38,420
    windows 10 professional version 1607 build 14393.969 64 bit
       #98

    Please upload a new zip.
    It's up to you which tests you want to catch up on.
    Later in the day I'll catch up with you.
      My Computer


  9. Posts : 481
    WIn 10 pro 64bit
    Thread Starter
       #99

    This test always stays stuck at 91.5%......
      My Computers


  10. Posts : 38,420
    windows 10 professional version 1607 build 14393.969 64 bit
       #100

    When it completes please post:

    1) Administrative powershell: Get-WindowsUpdateLog
    This will take approxmately 5 minutes and post a text file on the desktop.
    Use a one drive or drop box share link to post into the thread.
    2) C:\Windows\Logs\CBS\CBS.log
    3) C:\Windows\Logs\Dism\Dism.log
    4) dm log collector zip:
    BSOD - Posting Instructions - Windows 10 Forums

    5) Under computer specifications please update with information on any of these:
    printer, headset, keyboard, mouse, xbox, joystick etc. (anything attached to the computer by wireless or wired)
    6) Also perform a speedtest.net and post the internet upload and download speeds
      My Computer


 
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