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#71
There are no Windows updates available.
Did you already update to windows 10 version 15063.502 with a reboot?
In the left lower corner search type winver.
In the pop up about windows view the windows version and build and post into the thread.
It would be nice to know what the computer problems are.
See if you can test the RAM and Motherboard again with Memtest86+
Test for 8 or more passes.
Then take a picture with a camera or smart phone and post an image into the thread.
If Memtest86+ fails then try with Memtest
Memtest86+ - Advanced Memory Diagnostic Tool
MemTest86 - Official Site of the x86 Memory Testing Tool
I tried memtest86 first ran 10 passes all fine, running memtest86+ overnight I'll catch up with you tomorrow. Didn't realise there was a difference between 86 and 86+ before.
Memtest86+ ran 8 passes, no errors found.
IMG_20170806_132759.jpg - Google Drive
Memtest86 passed using 8 passes.
The Intel stress test had passed.
Let's check the rest of the hardware.
The Prime95 stress test is another method of stress testing the CPU.
Make sure that there is no overclocking.
1) Choose one of the temperature monitoring software applications: Speecy, HW monitor, Speed fan:
Speccy - Free Download - Piriform:
Speccy - System Information - Free Download
HWMONITOR | Softwares | CPUID
SpeedFan - Access temperature sensor in your computer
2) Run Prime95 - Stress Test Your CPUPrime95 - Stress Test Your CPU Windows 10 Performance Maintenance Tutorials
Prime95 - Stress Test Your CPU Windows 10 Performance Maintenance Tutorials
Please use the Microsoft snipping tool to post images into the thread.
Windows 10 Forums
3) Run HD Sentinel:
Hard Disk Sentinel - HDD health and temperature monitoring
When it has completed please use the Microsoft snipping to make an image and post into the thread.
Windows 10 Forums
4) Run FurMark
http://www.ozone3d.net/benchmarks/fur/
FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials
Please make note of the importance of temperature monitoring and aborting the test in the GPU link.
All of these test should be done with no over clocking.
For each of the above tests please record maximum temperatures.
Also record the duration of testing.
And please make sure that you use the Microsoft snipping tool to post images of each into the thread.
Take Screenshot in Windows 10 Windows 10 General Tips Tutorials
Ran each of them, here are the results. FurMark let the CPU chill at 61 degrees even though it say 71 max.
Test Results - Album on Imgur
When I was downloading FurMark, yes downloading not installing, got a blue screen, actually pointed to a driver this time. SYSTEM_THREAD_EXCEPTION_NOT_HANDLED pointing towards dxgmms2.sys.
DESKTOP-0HA2B5O-08_06_17_162909_48.zip - Google Drive
The Windows driver verifer produced bsod when debugged indicated Intel graphics as the misbehaving driver.
Please reinstall this driver.
Code:ffffc281`67ba68f8 fffff800`1dc8fb51Unable to load image \SystemRoot\System32\DriverStore\FileRepository\igdlh64.inf_amd64_f18125a0cc6c75ee\igdkmd64.sys, Win32 error 0n2*** WARNING: Unable to verify timestamp for igdkmd64.sys*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys igdkmd64+0x2fb51
igdkmd64.sys Intel Graphics driver http://downloadcenter.intel.com/Default.aspx
Code:Driver c:\windows\system32\driverstore\filerepository\igdlh64.inf_amd64_f18125a0cc6c75ee\igdkmd64.sys (21.20.16.4526, 10.10 MB (10,588,656 bytes), 10/14/16 8:04 AM)https://answers.microsoft.com/en-us/...=1436753520149Code:Name Intel(R) HD Graphics 620PNP Device ID PCI\VEN_8086&DEV_5916&SUBSYS_11651025&REV_02\3&11583659&0&10 Adapter Type Intel(R) HD Graphics Family, Intel Corporation compatible Adapter Description Intel(R) HD Graphics 620 Adapter RAM 1.00 GB (1,073,741,824 bytes) Installed Drivers igdumdim64,igd10iumd64,igd10iumd64,igd12umd64,igdumdim32,igd10iumd32,igd10iumd32,igd12umd32 Driver Version 21.20.16.4526 INF File oem5.inf (iKBLD_w10_DS section) Color Planes Not Available Color Table Entries 4294967296 Resolution 1920 x 1080 x 60 hertz Bits/Pixel 32 Memory Address 0xB0000000-0xB0FFFFFF Memory Address 0xA0000000-0xAFFFFFFF I/O Port 0x00003000-0x0000303F IRQ Channel IRQ 4294967284 Driver c:\windows\system32\driverstore\filerepository\igdlh64.inf_amd64_f18125a0cc6c75ee\igdkmd64.sys (21.20.16.4526, 10.10 MB (10,588,656 bytes), 10/14/16 8:04 AM)