Surface Pro 3 BSOD when Idle/Sleeping


  1. danieltharris
    Posts : 1
    Windows 10 and Windows 10 Mobile
       New #1

    Surface Pro 3 BSOD when Idle/Sleeping


    I have a Surface Pro 3 and it has an issue where when it sleeps, it will crash and power off.

    There is a critical Kernel-Power event (41) whenever this happens, and sometimes it's accompanied by a BSOD, other times it's not - The BSOD bugcheck message does seem to vary too.

    I've attached the latest Memory Dump, it has the message:

    FAULTY_HARDWARE_CORRUPTED_PAGE

    I have BlueScreenView installed, but I am aware this doesn't necessarily tell you anything concrete, the reason I'm mentioning it is that entry for this BSOD in that app doesn't show a Bug Check String, but I can confirm from seeing it happen at the time that it was the message above.

    Here is a memory dump, hoping somebody can help me determine what the issue is. I have a range of BSOD errors, but I've only attached the newest one from yesterday for now - Let me know if it's inconclusive and if the additional dumps are required.

    Really appreciate anybody having time to take a look at the dump.

    Attachment 121355
      My Computer
    Quote Quote

  3. philc43
    Posts : 5,169
    64bit Win 10 Pro ver 21H2
       New #2

    Hello and welcome to TenForums :)

    If you are able to provide the full set of logfiles it will be more helpful.

    See: Before posting a BSOD thread, please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions
      My Computers
    Quote Quote

 

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