1.    16 Feb 2017 #1
    Join Date : Feb 2017
    Posts : 1
    Windows 10 and Windows 10 Mobile

    Surface Pro 3 BSOD when Idle/Sleeping

    I have a Surface Pro 3 and it has an issue where when it sleeps, it will crash and power off.

    There is a critical Kernel-Power event (41) whenever this happens, and sometimes it's accompanied by a BSOD, other times it's not - The BSOD bugcheck message does seem to vary too.

    I've attached the latest Memory Dump, it has the message:


    I have BlueScreenView installed, but I am aware this doesn't necessarily tell you anything concrete, the reason I'm mentioning it is that entry for this BSOD in that app doesn't show a Bug Check String, but I can confirm from seeing it happen at the time that it was the message above.

    Here is a memory dump, hoping somebody can help me determine what the issue is. I have a range of BSOD errors, but I've only attached the newest one from yesterday for now - Let me know if it's inconclusive and if the additional dumps are required.

    Really appreciate anybody having time to take a look at the dump.

    Attachment 121355
      My ComputerSystem Spec
  2.    16 Feb 2017 #2
    Join Date : Nov 2015
    Posts : 2,859
    64bit Win 10 Pro ver 1709 Build 16299.64

    Hello and welcome to TenForums

    If you are able to provide the full set of logfiles it will be more helpful.

    See: Before posting a BSOD thread, please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions
      My ComputersSystem Spec


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