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  1. Joined : Oct 2013
    Tropic of Cancer
    Posts : 1,648
    Microsoft Windows 10 Home
       01 Apr 2016 #11

    Two very well known BSOD causers are present in your system.

    ► qmudisk tencent QMUdisk \??\c:\program files (x86)\tencent\qqpcmgr\10.8.16208.227\qmudisk64.sys
    It is ....
    Start Menu\Programs\腾讯软件
    Uninstall it. It is a virus class element.

    ► nvstreamkms NvStreamKms \??\c:\program files\nvidia corporation\nvstreamsrv\nvstreamkms.sys
    It causes BSOD very frequently. To deal with it, you need perform a driver only clean install of the nvidia display driver.
    Arc said:
    Uninstall and reinstall vvidia display driver.


    That means, install the display driver and PhysX only, and nothing else.
    See how it goes. Report us for any further BSOD, following the Blue Screen of Death (BSOD) Posting Instructions .
      My System SpecsSystem Spec


  2. Joined : Mar 2016
    Posts : 11
    Windows 10
       02 Apr 2016 #12

    I could not find - Start Menu\Programs\腾讯软件. So I couldn't uninstall it.
    I have installed the latest driver for nvidia (i.e Version 364.72) after the last BSOD, so should I uninstall it?
      My System SpecsSystem Spec


  3. Joined : Oct 2013
    Tropic of Cancer
    Posts : 1,648
    Microsoft Windows 10 Home
       02 Apr 2016 #13

    Sayantan Moulik said: View Post
    I could not find - Start Menu\Programs\腾讯软件. So I couldn't uninstall it.
    Read the entire I posted about it. Some of the descriptions will be found at least.
    You cannot leave it in your PC, because it will be harmful to you. It is a potential spyware, that gives some other person access to your computer. If you cannot find it at all, you have to do a clean reinstall of windows in order to get rid of it.
    Sayantan Moulik said: View Post
    I have installed the latest driver for nvidia (i.e Version 364.72) after the last BSOD, so should I uninstall it?
    It is not about a driver package installation but driver only installation. Have you done it already as I suggested?
    If yes, skip it. If no, do it.
      My System SpecsSystem Spec


  4. Joined : Mar 2016
    Posts : 11
    Windows 10
       03 Apr 2016 #14

    I was able to uninstall that tencent spyware.
    No BSOD for 4 hours now. But I will keep you updated for any further BSODs.
      My System SpecsSystem Spec


  5. Joined : Oct 2013
    Tropic of Cancer
    Posts : 1,648
    Microsoft Windows 10 Home
       03 Apr 2016 #15

    Sayantan Moulik said: View Post
    I was able to uninstall that tencent spyware.
    No BSOD for 4 hours now. But I will keep you updated for any further BSODs.
    It would be better if ou perform a driver only clean reinstall of nvidia driver, too.
      My System SpecsSystem Spec


  6. Joined : Mar 2016
    Posts : 11
    Windows 10
       06 Apr 2016 #16

    I have NVIDIA GeForce Experience 2.11.2.55, NVIDIA Graphics Driver 364.72 & NVIDIA PhysX System Software 9.15.0428 (As seen in the Control Panel\Programs\Programs and Features ). So, do I need to reinstall? Also I can perform the custom installation the next time I update the driver.
      My System SpecsSystem Spec


  7. Joined : Oct 2013
    Tropic of Cancer
    Posts : 1,648
    Microsoft Windows 10 Home
       06 Apr 2016 #17

    If it does not cause any further BSOD right now after removing that Chinese TenCent QMUdisk thing, then you may leave it as it is till you are facing any further issue.
      My System SpecsSystem Spec


  8. Joined : Mar 2016
    Posts : 11
    Windows 10
       06 Apr 2016 #18

    Yes, no BSOD today either, so thanks again.
      My System SpecsSystem Spec


 
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