New
#1
HP Spectre x360 13-4109na Intel Core i7-6500U HD520 Graphics NEW BRICK
Hi Chaps,
BRANDNEW. ARRIVED 6 DAYS AGO
HP Spectre x360 13-4109na -(Intel Core i7-6500U, Windows 10, 8GB DDR3L, 512GB SDRAM, Intel HD Graphics520)
Supplied with Windows 10home and updated to Windows 10 home with m/s update 1511
Video Scheduler driver STOPPED RESPONDING/ VIDEO SCHEDULER INTERNAL ERROR andsimilar Errors ABOUT FOUR TIMES DAILY. Usually whilst using IE/FIREFOX usuallywhen changing page/scrolling. COULD IT BE RELATED TO POPUPS OR OTHER VIDEO ON SCREEN?
Event viewer shows: Display driver igfx stoppedresponding and has successfully recovered. Event ID 4101
Think this is 0x119 error.
Sometimes blue screens but more often recovers,
Rolled driver back to
10 18 15 4256 No improvement.
YESTERDAY:
Contacted HP chat support (Paul) who (using a minuscule chatbox) promptly
Reset driver to 10 18 15 4256 latest driver and updatedBIOS.
Apologised for the inconvenience and offered me a £20 HPvoucher. NOT ARRIVED
MACHINE STILL HAS THE SAME PROBLEM after HP support. (QUELLE SURPRISE!!)
If I were not otherwise quite pleased with the machine and had not spent a few hours setting it up it would be sent straight back - it may still be!!
Nevertheless, keen to sort it out. thanks for your help.
There appear to be some beta drivers available here: https://downloadcenter.intel.com/dow...7-8-1-10-15-40 - but I cannot get the Win 10 64 bit version to install.
"The driver being installed is not validated for this computer" error arises.
there are some instructions to bypass this here: https://steamcommunity.com/app/23325...9190911446231/
I do only have one graphics card. Is this the way forward?
OK folks followed the instructions carefully, essentially telling the P.C. to search yourself, have driver and have disc then navigate to folder you have saved and extracted to. Note also, it is best to download the zipped file since it contains graphics, display/audio and language items and so you can choose graphics separately. I could not get the single 154012 exe file to load the graphics driver. Now running beta driver 20.19.15.4326 dated 18.11.15. Time will tell
Well, no recurrence for 36 hours so marking as solved - famous last words eh?!
Yes, spoke too soon. Made the mistake of turning to tablet mode and twice had the worst screen problems yet experienced.
Mike.
Last edited by Mike Farnham; 06 Dec 2015 at 05:28. Reason: Adding info.